COFFEE
Profitec PRO 700 Dual Boiler Coffee Machine
Delivery Information
SHIPPING OF MACHINES
Shipping method:
Machines are shipped with either DHL or Palletline, depending on the machine you choose. The choice is based on weight and dimensions, as some ship better with one than the other.
Third party services:
We use third parties for shipping, so delivery times are estimates and can sometimes take longer. We cannot contractually commit to any secure delivery times, as delays occur out with our control.
We offer worldwide shipping across the following zones & services:
- UK: Royal Mail 48 (0-2KG), Parcelforce 48 (2-30KG), DHL Next Day (2-70KG - Premium / Variable Rate) and Pallet Line (>125KG).
- International: DHL (0-70KG - Variable Rate) and Pallet Line / Dachser (>125KG).
SHIPPING DAYS & CUT OFF TIMES
Our warehouse ships items 5 days per week on Monday - Friday. This excludes weekends and all bank and festive holidays (local and national).
If you place your order before 1pm Mon-Thurs, your machine will usually be shipped within 3 working days. If you place your orders on a Friday after 1pm, this will be classed as a Monday order.
INSURANCE
All items shipped with Parcelforce, DHL or Palletways are fully insured without limit. Royal Mail parcels do not include insurance, so we only ship low value items on this service. If you have your order shipped with Royal Mail, we take responsibility for you recieving your item. e.g. If you coffee subscription gets lost, we will replace it or refund you accordingly.
DAMAGES
If you receive your order damaged, we require you to contact us immediately with the information and photo's of the damage, whether it be just the external packaging or both the packaging and items. We request that you do this within 24 hrs of receiving the your shipment. If it falls over the weekend, then just the next business day.
You should do this by emailing info@machina-coffee.co.uk with the subject heading of the email as ORDER ID / SURNAME / DAMAGE. Please include your contact details, a description of the damage and images of the parcel - inside and outside (as required).
Questions?
If you are unsure about anything, please contact us to check before placing an order - we will be happy to discuss any queries and provide you with the best quote we can offer. If you require faster shipping, we can provide alternative services, but can only do so over the phone or via email, not on the website.
Further details of our shipping services are detailed below, providing clear information on how UK and International sales and terms differ.
UK CUSTOMERS
UK Warranties:
All machines come with a 2 year parts and labour official wararnty. This covers La Marzocco, Profitec and Rocket. We hold parts and have skilled in-house engineers to support you.
UK Returns:
As per UK Consumer Law, you are legally entitled to return unwanted or faulty / defective items within 28 days.
Process: For all machines, you must contact us to request a return within the agreed timescale. Do not ship back to us without receiving approval first. Please folow the returns process as per our instructions, to ensure that the return is managed correctly and the goods reach us in perfect condition, avoiding any additional costs.
Condition: Returned items must be unused and be returned in original packaging with any enclosed documentation and in perfect resalable condition. Once the goods have been received back and checked, as per our terms and conditions, we will issue a full refund or exchange on receipt within 14 days. If the goods or packaging are used or damaged, we reserve the right to charge you for these issues.
Shipping: Please do not organise the shipping yourself, as it's crucial for us to manage this, so that we can reduce any potential for damage during the process. We will book the courier, arrange everything and communicate this all to you in good time.
Please note: You are wholly responsible for the goods until they reach us. Any damage or breakages are chargeable, therefore all goods must be packaged in the exact same format as they were shipped to you. Once received, we will contact you confirming the good have been received in a good and resalable condition, and your refund will be processed within 14 working days.
INTERNATIONAL CUSTOMERS
We can ship our espresso machines to other European countries, and do so with Palletline, to provide the most secure and safe route for shipping. Please note that this will usually take a little longer than UK orders, due to various factors including customs etc.
International warranties:
Please note, we do not offer a full warranty for espresso machines to International customers. This is due to the high costs involved in shipping, and the much higher liklihood of damage being experienced during extra shipping. Instead we offer you a 2% discount on all machines, and the parts part of your warranty. This means if you experience issues, we will identify the problem, ship you the parts and guide you how to replace them.
International returns:
Please note, we do not offer an option to return espresso machines to International customers. This is due to the high costs involved in shipping, and the much higher liklihood of damage being experienced during extra shipping.
BREXIT INFORMATION FOR EUROPEAN BUYERS:
If you are a customer based in the European Union, you can now buy from our website without paying any VAT (UK Tax). However, you are liable to pay your respective domestic taxes on products depending on your countries rates. Further, you will be required to pay a fee for using this service (Payable via DHL). You can view the range of fees HERE.
Please see our full Terms and Conditions HERE to be clear on our processes and your rights.
Returns Address
Machina Espresso LTD
Unit 9 Peffermill Parc
25 Kings Haugh
Edinburgh
EH16 5UY
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An exceptional dual boiler machine to rival the R58
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Description
Who are Profitec?
Profitec are a division of ECM based in Hieldelberg, Germany, offering high grade German engineering at a very high standard.
What is the Profitec PRO 700?
Since its release in 2014, the Profitec Pro 700 has been one of the company’s top sellers, and for good reason. This popular prosumer machine is the aspiring home barista’s dream offering greater accuracy and control over the coffee-making process. The PRO 700 is a 'leva' activated, dual boiler espresso machine with PID-display and the next step up in the Profitec range from the PRO 600.
Featuring classic design features, this machine is constructed from steel and finished in chrome. The display shows the brewing time with up to the second accuracy. The steam boiler has a dedicated on/off switch. The PRO 700 may be used with water tank or fixed water connection.
What is so special about it?
The Profitec Pro 700 sits at the upper-end of the companies dual boiler espresso machine portfolio. It’s essentially the big brother to the rest of the line-up, with both the extensive features and is the model for the most serious of home espresso lovers, but also famed for its ease of use.
At the core of the Pro 700 are the two stainless steel boilers; a 2-litre steam boiler and a 0.75-litre brew boiler. With dedicated boilers for brewing and steaming, you’re able to pull a shot of espresso and froth milk at the same time.
Each boiler has dedicated PID temperature control, allowing for greater temperature control and accuracy, and improved consistency with room for experimentation with new coffees.
It also contains a rotary pump which is extremely quiet and offers stable pressure delivery, separate boiler and pump pressure gauges, a cool touch technology (anti-burn) stainless steel steam wand, separate hot water tap, a large stainless steel drip tray and a large cup warmer.
However the main features that set it apart from the slightly less expensive (but equally impressive) Profitec 600 is it's ability to be plumbed directly into the mains water supply, providing convenience (ongoing manual filling) plus stable pressure which supports genuine pre-infusion. In addition to this, it contains a rotary pump, making it a much quieter machine during operation.
How does it compare with a Rocket R58 aka Cinquantotto?
The PRO 700 is basically a like for like machine to the R58. The main differences are:
- The PID is front facing and not on a detachable device.
- It's reservoir cover is the entire top section of the machine instead of a lid.
- It's slightly more understated in design in a cool / minimalist way.
- It's around £500 cheaper; a considerable sum.
Who is it suited to?
This machine is suited to the serious home espresso lover, looking for greater control and accuracy over the espresso making process. If you are prepared to plumb in your machine (to gain improved pressure control & real pre-infusion), then this is a beautifully made, solid and reliable piece of equipment that offers great value for money for the quality it offers.
What is the build quality like?
Similar to a Rocket, the PRO 700 is built like a tank, but with the look and feel of a Mercedes. It weighs around 31KG, so it's reassuringly heavy. The unit is housed around a solid stainless steel chassis, so it's very stable. The attention to detail is exceptional, with excellent finish both inside and outside the machine. It has beautiful clean lines across it's production, which give it a luxury feel.
Why buy from us?
We are an official Profitec dealership, providing genuine warranties. We carry all parts for repair / service and do all our own technical support in-house - not outsourced.
We offer a fair and informative service, where we will guide you on the right machine for you, not just the most expensive.
All machines are re-tested before they leave us, so that we know 100% that they are in perfect working and aesthetic condition when they reach you. Factory testing is good quality, but these machines come delivered in trucks from Milan to the UK, where they go through considerable movement along the way.
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Profitec PRO 700 Warranty
The Profitec PRO 700 (Dual Boiler) 2022 comes with a 2 year back to base warranty (domestic use only) with Machina. Please see our terms and conditions page for further information. However you can pay for an additional 1 year cover as part of your purchase.
For more information on specification and features, please contact us
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Technical Info
• Brew Group: Commercial 58mm bronze E61 brew group (weighing 4.05kg).
• Portafilter: Industry standard, commercial grade 58mm portafilter.
• Pre-Infusion: Dual pre-infusion delivered via the thermo siphon E61 group.
• Steam Wand: Cool to touch (anti-burn) stainless steel wand.
• Hot Water Tap: Separate hot water tap.
• Gauges: Pump and boiler pressure gauges.
• Boilers: Separate 0.75L brew and 2L service insulated boilers made of stainless steel.
• Pump: Rotary pump.
• PID: Front facing PID providing control over both the brew and steam temperatures including shot timer.
• Water connections: 2.8l removable internal water reservoir with full drip tray drainage system., and mains water connection.
• Construction: Heavy gauge mirror stainless steel.
• Cup tray: Large (Removable) cup tray with stainless surround.
• Drip Tray: Stainless steel (Removable) drip tray.
• Power: Standard UK 13amp plug (1600w / 230v).
• Weight: 31kg.
• Dimensions: 340mm Width x 590mm Depth x 420mm Height.
• Accessories included: Single & dual portafilters, single, double & blank baskets.
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Media
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Delivery & Returns
SHIPPING OF MACHINES
Shipping method:
Machines are shipped with either DHL or Palletline, depending on the machine you choose. The choice is based on weight and dimensions, as some ship better with one than the other.
Third party services:
We use third parties for shipping, so delivery times are estimates and can sometimes take longer. We cannot contractually commit to any secure delivery times, as delays occur out with our control.
We offer worldwide shipping across the following zones & services:
- UK: Royal Mail 48 (0-2KG), Parcelforce 48 (2-30KG), DHL Next Day (2-70KG - Premium / Variable Rate) and Pallet Line (>125KG).
- International: DHL (0-70KG - Variable Rate) and Pallet Line / Dachser (>125KG).
SHIPPING DAYS & CUT OFF TIMES
Our warehouse ships items 5 days per week on Monday - Friday. This excludes weekends and all bank and festive holidays (local and national).
If you place your order before 1pm Mon-Thurs, your machine will usually be shipped within 3 working days. If you place your orders on a Friday after 1pm, this will be classed as a Monday order.
INSURANCE
All items shipped with Parcelforce, DHL or Palletways are fully insured without limit. Royal Mail parcels do not include insurance, so we only ship low value items on this service. If you have your order shipped with Royal Mail, we take responsibility for you recieving your item. e.g. If you coffee subscription gets lost, we will replace it or refund you accordingly.
DAMAGES
If you receive your order damaged, we require you to contact us immediately with the information and photo's of the damage, whether it be just the external packaging or both the packaging and items. We request that you do this within 24 hrs of receiving the your shipment. If it falls over the weekend, then just the next business day.
You should do this by emailing info@machina-coffee.co.uk with the subject heading of the email as ORDER ID / SURNAME / DAMAGE. Please include your contact details, a description of the damage and images of the parcel - inside and outside (as required).
Questions?
If you are unsure about anything, please contact us to check before placing an order - we will be happy to discuss any queries and provide you with the best quote we can offer. If you require faster shipping, we can provide alternative services, but can only do so over the phone or via email, not on the website.
Further details of our shipping services are detailed below, providing clear information on how UK and International sales and terms differ.
UK CUSTOMERS
UK Warranties:
All machines come with a 2 year parts and labour official wararnty. This covers La Marzocco, Profitec and Rocket. We hold parts and have skilled in-house engineers to support you.
UK Returns:
As per UK Consumer Law, you are legally entitled to return unwanted or faulty / defective items within 28 days.
Process: For all machines, you must contact us to request a return within the agreed timescale. Do not ship back to us without receiving approval first. Please folow the returns process as per our instructions, to ensure that the return is managed correctly and the goods reach us in perfect condition, avoiding any additional costs.
Condition: Returned items must be unused and be returned in original packaging with any enclosed documentation and in perfect resalable condition. Once the goods have been received back and checked, as per our terms and conditions, we will issue a full refund or exchange on receipt within 14 days. If the goods or packaging are used or damaged, we reserve the right to charge you for these issues.
Shipping: Please do not organise the shipping yourself, as it's crucial for us to manage this, so that we can reduce any potential for damage during the process. We will book the courier, arrange everything and communicate this all to you in good time.
Please note: You are wholly responsible for the goods until they reach us. Any damage or breakages are chargeable, therefore all goods must be packaged in the exact same format as they were shipped to you. Once received, we will contact you confirming the good have been received in a good and resalable condition, and your refund will be processed within 14 working days.
INTERNATIONAL CUSTOMERS
We can ship our espresso machines to other European countries, and do so with Palletline, to provide the most secure and safe route for shipping. Please note that this will usually take a little longer than UK orders, due to various factors including customs etc.
International warranties:
Please note, we do not offer a full warranty for espresso machines to International customers. This is due to the high costs involved in shipping, and the much higher liklihood of damage being experienced during extra shipping. Instead we offer you a 2% discount on all machines, and the parts part of your warranty. This means if you experience issues, we will identify the problem, ship you the parts and guide you how to replace them.
International returns:
Please note, we do not offer an option to return espresso machines to International customers. This is due to the high costs involved in shipping, and the much higher liklihood of damage being experienced during extra shipping.
BREXIT INFORMATION FOR EUROPEAN BUYERS:
If you are a customer based in the European Union, you can now buy from our website without paying any VAT (UK Tax). However, you are liable to pay your respective domestic taxes on products depending on your countries rates. Further, you will be required to pay a fee for using this service (Payable via DHL). You can view the range of fees HERE.
Please see our full Terms and Conditions HERE to be clear on our processes and your rights.
Returns Address
Machina Espresso LTD
Unit 9 Peffermill Parc
25 Kings Haugh
Edinburgh
EH16 5UY- Reviews
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