Profitec PRO 600 Dual Boiler Coffee Machine

What is the Profitec PRO 600?

The PRO 600 is Profitec's second dual boiler espresso machine in their range (After the PRO 300), geared for use in the home or office, to produce artisan quality coffee. 

It's a classic E61 espresso machine, constructed from steel and finished in chrome.  It comes with separate / dedicated boilers - brew boiler & steam boiler, shot timer, PID for precision temperature control over both boilers and dual water connections, all housed in a stainless steel housing.

What is so special about it?

Dual boiler espresso machines are typically quite expensive, due to the range of features that they tend to offer.  These are dual boilers (brew boiler & service boiler), PID, rotary pump and dual water connection options (reservoir and mains connect). Together, these features really jump the price up to the level of a Rocket R58 (£2450).

What we have found from speaking with and advising customers over the last 9 years, is that many people looking for a dual boiler don't actually need two of these features.  These are, 1) a rotary pump, as at a domestic level, the vibration pump is not very loud and more than adequate, plus 2) dual water connect, as most people tend to just use the machine on reservoir only.

The Profitec PRO 600 comes without these two features, and as a result, the price is £750 less than a Rocket R58, which is a huge amount of money, especially for someone using a machine in the home.

In short: Two features have been removed which are rarely ever used, and the machine is £750 less than the Rocket equivalent.

Who is it suited to?

The Profitec PRO 600 is geared towards people wanting to drink amazing quality coffee in the home or office, but with precision control over temperature during the brewing process. If you are interested in playing around with the types of coffee you use (roasts styles or origins), or the way you brew it (varying temperature), then the PRO 600 if the machine for you.

It's not uncommon for people to upgrade from HX machines to dual boilers once they become more into the quality or precision control of their coffee. That said, more people are going straight for the PRO 600 as their first machine with the view of just going for the best first time around, with the view of avoiding future upgrades.

What is the build quality like?

Similar to a Rocket, the PRO 600 is built like a tank, but with the look and feel of a Mercedes. It weighs around 30KG, so it's reassuringly heavy. The unit is housed around a solid stainless steel chassis, so it's very stable. The attention to detail is exceptional, with excellent finish both inside and outside the machine. It has beautiful clean lines across it's production, which give it a luxury feel.

What's so good about it?

The Profitec PRO 600 has separate insulated brass boilers for both brewing and steam. These enable simultaneous brewing of espresso and steaming of milk with ultimate temperature control and stability. The fully programmable PID (electronic temperature control), uses sensors inside the boilers to deliver precise temperatures, ensuring stability to within 1°C. This feature allows for precise adjustments to suit specific types of coffee, so total variable control to suit your needs and tastes.

It contains a domestic grade vibration, separate boiler and pump pressure gauges, a cool touch technology (anti-burn) stainless steel steam wand, separate hot water tap, a large stainless steel drip tray and a large cup warmer.

For those wishing to adjust the brew pressure / bar pressure, you can do so by removing the drip try and access the adjustment valve in the space behind the drip tray.

Both the steam and hot water arms are tool to touch design, meaning you will not burn yourself, even if you touch the piping on either.

It has a few additional tech features such as Brew group cleaning reminder, which is triggered based on your setting in the PID for number of times used. Handy for all that don't remember these things.

The PRO 600 may be classed as a domestic machine, but it is considerably powerful, capable of producing excellent espresso and perfect micro-foam for flat whites, lattes and cappuccinos at a level that is normally only seen in commercial equipment.

Technical Info

• Brew Group: Commercial 58mm bronze E61 brew group (weighing 4.05kg). With ability to adjust brew / bar pressure - adjustable brew pressure

• Portafilter: Industry standard, commercial grade 58mm portafilter.

• Pre-Infusion: Dual pre-infusion delivered via the thermo siphon E61 group.

• Steam Wand: Cool to touch (anti-burn) stainless steel wand / hot water wands with excellent steam power. Wear-free rotary valves

• Hot Water Tap: Separate hot water tap.  Wear-free rotary valves

• Gauges: Pump and boiler pressure gauges.

• Boilers: Separate 0.75L brew boiler and 1L steam boiler (hot water boiler) - both made of stainless steel with Boiler insulation. You can choose single boiler option for just brewing espresso, vastly improving heat up time.

• Pump: Domestic grade vibration pump aka vibratory pump

• PID: Front facing PID providing control over both boiler temperatures.  This also double as a shot timer when active - showing brewing time.

• Water connections: 2.8l removable internal water reservoir with full drip tray drainage system.

• Construction: Heavy gauge mirror stainless steel.

• Cup tray: Large Removable cup tray with stainless surround.

• Drip Tray: Stainless steel (Removable) drip tray. 

• Power: Standard UK 13amp plug (2000w / 230v).

• Weight: 24kg.

• Dimensions: 305mm Width x 450mm Depth x 395mm Height.

• Accessories included: Single & dual portafilters, single, double & blank baskets.

Media

Approved reseller:

We are an official Profitec distributor and have been for quite some time. This means you get solid guidance on the right model for you from staff who are very experienced and knowledgable about these machiens.  After you purchase you have the reassurance of proper support and service.

In-house technical support:

We have technical staff who know the Profitec machines well, giving you peace of mind if you ever need help.  The technical team here are very well versed in Profitec machines, and can fix nearly any issue.  Further, they hold parts for machines, so we can fix things fast.

Secure shipping:

Shipping is done via pallet - secure, safe and reliable. We don't scrimp on packaging or the service we use, as these machines are premium and need the right handling.

If you are based in or near Edinburgh, you are welcome to visit us in person, view machines and get additonal face to face advice before making your purchase.  We will even give you some free coffee as an extra gesture.

Shipping method:

Machines are shipped with either DHL or Palletline, depending on the machine you choose.  The choice is based on weight and dimensions, as some ship better with one than the other.

Third party services:

We use third parties for shipping, so delivery times are estimates and can sometimes take longer. We cannot contractually commit to any secure delivery times, as delays occur out with our control.

We offer worldwide shipping across the following zones & services:

- UK: Royal Mail 48 (0-2KG), Parcelforce 48 (2-30KG), DHL Next Day (2-70KG - Premium / Variable Rate) and Pallet Line (>125KG).

- International: DHL (0-70KG - Variable Rate) and Pallet Line / Dachser (>125KG).

SHIPPING DAYS & CUT OFF TIMES

Our warehouse ships items 5 days per week on Monday - Friday.  This excludes weekends and all bank and festive holidays (local and national).

If you place your order before 1pm Mon-Thurs, your machine will usually be shipped within 3 working days. If you place your orders on a Friday after 1pm, this will be classed as a Monday order.

INSURANCE

All items shipped with Parcelforce, DHL or Palletways are fully insured without limit.  Royal Mail parcels do not include insurance, so we only ship low value items on this service.  If you have your order shipped with Royal Mail, we take responsibility for you recieving your item.  e.g. If you coffee subscription gets lost, we will replace it or refund you accordingly.

DAMAGES

If you receive your order damaged, we require you to contact us immediately with the information and photo's of the damage, whether it be just the external packaging or both the packaging and items. We request that you do this within 24 hrs of receiving the your shipment. If it falls over the weekend, then just the next business day.

You should do this by emailing info@machina-coffee.co.uk with the subject heading of the email as ORDER ID / SURNAME / DAMAGE. Please include your contact details, a description of the damage and images of the parcel - inside and outside (as required).

Questions?

If you are unsure about anything, please contact us to check before placing an order - we will be happy to discuss any queries and provide you with the best quote we can offer. If you require faster shipping, we can provide alternative services, but can only do so over the phone or via email, not on the website.

Further details of our shipping services are detailed below, providing clear information on how UK and International sales and terms differ.

UK CUSTOMERS

UK Warranties:

All machines come with a 2 year parts and labour official wararnty.  This covers La Marzocco, Profitec and Rocket.  We hold parts and have skilled in-house engineers to support you.

UK Returns:

As per UK Consumer Law, you are legally entitled to return unwanted or faulty / defective items within 28 days.

Process: For all machines, you must contact us to request a return within the agreed timescale.  Do not ship back to us without receiving approval first.  Please folow the returns process as per our instructions, to ensure that the return is managed correctly and the goods reach us in perfect condition, avoiding any additional costs.

Condition: Returned items must be unused and be returned in original packaging with any enclosed documentation and in perfect resalable condition. Once the goods have been received back and checked, as per our terms and conditions, we will issue a full refund or exchange on receipt within 14 days.  If the goods or packaging are used or damaged, we reserve the right to charge you for these issues.

Shipping: Please do not organise the shipping yourself, as it's crucial for us to manage this, so that we can reduce any potential for damage during the process.  We will book the courier, arrange everything and communicate this all to you in good time.

Please note: You are wholly responsible for the goods until they reach us. Any damage or breakages are chargeable, therefore all goods must be packaged in the exact same format as they were shipped to you.  Once received, we will contact you confirming the good have been received in a good and resalable condition, and your refund will be processed within 14 working days.

INTERNATIONAL CUSTOMERS

We can ship our espresso machines to other European countries, and do so with Palletline, to provide the most secure and safe route for shipping.  Please note that this will usually take a little longer than UK orders, due to various factors including customs etc.

International warranties:

Please note, we do not offer a full warranty for espresso machines to International customers.  This is due to the high costs involved in shipping, and the much higher liklihood of damage being experienced during extra shipping.  Instead we offer you a 2% discount on all machines, and the parts part of your warranty.  This means if you experience issues, we will identify the problem, ship you the parts and guide you how to replace them.

International returns:

Please note, we do not offer an option to return espresso machines to International customers.  This is due to the high costs involved in shipping, and the much higher liklihood of damage being experienced during extra shipping.

BREXIT INFORMATION FOR EUROPEAN BUYERS:

If you are a customer based in the European Union, you can now buy from our website without paying any VAT (UK Tax). However, you are liable to pay your respective domestic taxes on products depending on your countries rates. Further, you will be required to pay a fee for using this service (Payable via DHL).  You can view the range of fees HERE.

Please see our full Terms and Conditions HERE to be clear on our processes and your rights.

Returns Address

Machina Espresso LTD
Unit 9 Peffermill Parc
25 Kings Haugh
Edinburgh
EH16 5UY