Business Development Manager - Full Time

We are an Edinburgh based Speciality Coffee Roaster and equipment specialist, focused on making great coffee accessible to everyone. We are on a drive to connect with different segments in the hospitality sector to expand our coffee network.

We're looking for an experienced and pro-active sales person with a proven track record to join our expanding wholesale business. Contacts and network are key.

What you will be responsible for:

- Managing a group of existing wholesale accounts.
- Developing new wholesale business through research, networking and events.
- Attending / Leading pitches for commercial contracts.
- Applying for tenders to win open bid contracts.
- Selling commercial equipment alongside wholesale contracts.
- Liaising with wholesale, technical and marketing to support sales activities.
- Generating quotes and invoices for sales and leasing services.
- Managing all activities and data within the company CRM.

ESSENTIAL:

  • 3-4 years experience in B2B sales, ideally within the F&B sector.
  • Demonstrated sales skills / approach.
  • Focused and goal orientated
  • Commercially aware.
  • Customer focused.
  • Comfortable working to targets.
  • Proven track record.
  • Strong team player.
  • Strong communication and interpersonal skills.
  • Strong writing skills.
  • Clean UK driving license.
  • Fluent English spoken.

DESIRABLE:

  • Existing experience in the coffee industry.
  • A passion for specialty coffee.
  • Knowledgable about coffee equipment.
  • Competent Barista skills.
  • Experience in tender applications.
  • Experienced with Xero.

-------

  • HRS: 37.5 per week
  • Renumeration: £27,500-32,500 per annum DOE
  • Bonuses: Triggered when delivering above the base target.
  • Days holiday: 28 per annum
  • Holiday entitlement: 12%

Interested? 

To apply, please send in your CV and cover letter explaining why you're a great fit for the role to hr@machina-coffee.co.uk

PLEASE NOTE: You must have the relevant sales experience to be considered for this role.  This can be from outside the coffee industry.

Logistics & Customer Service - Full Time

Based at our coffee roastery, we're looking for a hard working person to work full time within our logistics & customer service team. You will be a great communicator that can stay cool and collected under pressure. You will be confident, IT savvy, and a natural multi-tasker with an excellent eye for detail.

As part of your logistics role:

  • You will be helping prepare and process orders - picking coffee equipment, labeling bags and packing coffee in a busy roastery setting.
  • You will be receiving deliveries from suppliers, checking in stock into our warehouse, booking on shipments with couriers and working closely with the roastery & sales teams, ensuring that orders are processed and shipped on time.

As part of your customer service role:

  • You will be answering the phone, offering advice on domestic products, generating quotes and invoices, helping to provide solutions for common issues that arise and communicating information to the rest of the team regarding orders and service.
  • You will also be monitoring our information inbox and live chat service, helping customers make equipment decisions, advising on coffee choices and carrying out returns.

ESSENTIAL:

  • Calm under pressure.
  • Strong attention to detail.
  • Good work ethic.
  • Ability to work as part of a busy team.
  • Confident IT skills.
  • Able to use initiative and sound judgement.
  • Excellent telephone manner.

DESIRABLE:

  • An interest in specialty coffee.
  • Previous experience working in a logistics role.
  • Previous experience working in a customer service role.

Working times / hours: Mon-Fri: 9am -5pm

Interested? 

To apply, please send in your CV and a short statement about why you're perfect for the role to hr@machina-coffee.co.uk

Due to the number of applications we cannot reply to every inquiry. If you have not heard from us within 7 days of your application then presume you have not been selected for an interview.