COFFEE
Eversys Cameo Super Automatic Espresso Machine
Delivery Information
GENERAL SHIPPING
We offer worldwide shipping across the following zones & services:
- UK: Royal Mail 48 (0-2KG), Parcelforce 48 (2-30KG - Fixed Rate), DHL Next Day (2-70KG - Variable Rate).
- Europe: Royal Mail (0-2KG), DHL (2-70KG - Variable Rate).
- International: DHL (0-70KG - Variable Rate).
REMOTE LOCATIONS
Our shipping carriers cover most locations. However, if you live in a remote or offshore location and don't see it listed, please contact us directly and we will provide you with a custom quote for shipping.
SHIPPING DAYS & CUT OFF TIMES
Our warehouse ships items 5 days per week on Monday - Friday. This excludes weekends and all bank and festive holidays (local and national). If weekend delivery is essential for you, you must call us and request this as we currently do not offer this service via the website.
If you place your order before 1pm Mon-Thurs, your service will be Royal Mail 48, Parcelforce 48 or DHL Premium. If you place your orders on a Friday after 1pm, this will be classed as a Monday order. Please note: Next day services are not guaranteed due to third party services.
TIMING
Orders usually take between 1-2 days within the UK. However, depending on the current number of unfulfilled orders, orders may take up to 3 days to get to you.
If you are buying a domestic espresso machine and/or grinder, shipping can take around 2-3 days longer, as we require an extra day to bench test your equipment to ensure it is functioning 100% correctly and avoiding any unwanted performance issues when your item arrives.
INSURANCE
All products are shipped with insurance (This excludes parcels shipped with Royal Mail, due to their lower value). This cost is included in your shipping costs. If there is any issue with your purchase, we will resolve the insurance claim for you and either refund you, or ship you a replacement product.
Shipping higher value items is always done with couriers that provide full insurance without limits. For example: we always ship espresso machines, grinders, premium scales and kettles using DHL Premium.
Questions?
If you are unsure about anything, please contact us to check before placing an order - we will be happy to discuss any queries and provide you with the best quote we can offer. If you require faster shipping, we can provide alternative services, but can only do so over the phone or via email, not on the website.
Further details of our shipping services are detailed below.
UK SHIPPING
For items weighing up to 2KG, we ship with Royal Mail. If you have purchased an item with free shipping (0-2KG), your service will be on a 48 hr service. If you have paid for your shipping or you have received free shipping due to your order value being over a certain point, your service will be on our standard 24 hr service.
Some Royal Mail shipped items, such as subscription coffee (250g) are able to be posted through a letter box, while most others require to be either left outside your location, or handed to you in person. If you miss your delivery, you may be required to collect it from a local depot, as they will not re-attempt to deliver the item.
For items weighing 2.01-30KG in the UK we use Parcelforce & DHL. We offer standard next day delivery service to most UK mainland destinations, but there are some exceptions. This service looks to deliver next day, but depending on volumes, can take up to 3 days.
For items over 30KG, including multiple boxes of cups and / or glasses and all espresso machines, we always ship via pallet, which vastly reduces the potential for damages. Each pallet is wrapped in cling wrap and fixed in place with tight strapping to ensure zero movement whilst in transit.
Pallet Shipments
For items over 30KG, including multiple boxes of cups and / or glasses and all espresso machines, we always ship via pallet. If you require your item to be shipped via pallet, due to the nature of our system, you will be given a selection of rates to choose from based on your location in the UK rather than a recommended cost. Please make sure you select the right rate as part of this process based on where you live. If we believe you have selected the wrong rate option, we will contact you to clarify to ensure we have the correct information before shipping.
Offshore and Highlands and Islands:
We ship to the Scottish Highlands / Islands and Channel Islands etc using Royal Mail, Parcelforce & DHL, which have a separate set of rates to UK mainland. Please ensure you select the correct option when purchasing.
We work to an estimate of 2-3 working day for delivery to the Scottish Highlands and 2-5 working days for delivery to all offshore locations. It can be quicker, but this is their estimated / average times.
For clarity, Scottish Highlands and Islands are covered by the following postcodes:
Scottish Highlands - AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50
Scottish Islands - HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3
CHANNEL ISLANDS
If you are located in Herm, Alderney or Sark, you will need to enter Guernsey as your country location. You will then be allocated the Guernsey shipping option under the GY postcode.
If you are located in the Isle of Wight or the Scilly Isles, please choose Isle of Man from the shipping options and enter your postcode into the location finder.
UK MAINLAND SHIPPING - ADDITIONAL INFORMATION
Trade customers
-
Commercial La Marzocco, Victoria Arduino, Rocket & Simonelli machines are held in UK warehousing, with the most common machines in stock and shipped within 2-4 working days. If you are ordering a machine that is not in stock, the lead times are around 6-8 weeks depending on their schedule. Please feel free to contact us to confirm the details in advance.
- Commercial grinders (Mahlkonig, Compak, Victoria Arduino, Ditting) shown in stock on our website are either held in our warehouse or 100% confirmed as being available for supply by our distributor. Please feel free to contact us to confirm the details in advance.
Third party services
We use third parties for shipping (Royal Mail, Parcelforce & DHL), so delivery times are estimates and can sometimes take longer. We cannot contractually commit to any secure delivery times, as delays occur out with our control. If your parcel is not with you within 4 days (UK mainland) or 6 days (Highlands or offshore), then please get in touch and we will look into it for you.
EUROPEAN SHIPPING
We use Royal Mail & DHL for parcels up to 2KG in weight. For parcels over this weight we use Parcelforce & DHL International. Parcels weighing 0-2KG can be shipped with Royal Mail (Budget service, with basic insurance) or DHL Europe (Premium service with full insurance). All parcels over 2KG are fully insured and are shipped using the tracked and signed for services.
BREXIT INFORMATION FOR EUROPEAN BUYERS:
If you are a customer based in the European Union, you can now buy from our website without paying any VAT (UK Tax). However, you are liable to pay your respective domestic taxes on products depending on your countries rates. Further, you will be required to pay a fee for using this service (Payable via DHL). You can view the range of fees HERE.
Damages
If you receive your parcel damaged, we require you to contact us immediately with the information and photo's of the damage, whether it be just the external packaging or both the packaging and items. We request that you do this within 24 hrs of receiving the your shipment. If it falls over the weekend, then just the next business day.
You should do this by emailing info@machina-coffee.co.uk with the subject heading of the email as ORDER ID / SURNAME / DAMAGE. Please include your contact details, a description of the damage and images of the parcel - inside and outside (as required).
RETURNS
As per UK Consumer Law, you are legally entitled to return unwanted or defective items within 28 days. You must contact us to arrange the return within 14 days of purchase.
You must contact us to request a return within 2 working days (Mon-Fri) of receiving the product and complete the returns process as per our instructions, to ensure that the return is managed correctly and the goods reach us in perfect condition.
Returned items must be unused and be returned in original packaging with any enclosed documentation and in perfect resalable condition. Once the goods have been received back and checked, as per our terms and conditions, we will issue a full refund or exchange on receipt.
Please note: You are wholly responsible for the goods until they reach us. Any damage or breakages are chargeable, therefore all goods must be packaged in the exact same format as they were shipped to you. Once received, we will contact you confirming the good have been received in a good and resalable condition, and your refund will be processed within 5 working days. For warranty claims we will aim to repair or replace your item where possible.
Please see out Terms and Conditions HERE to be clear on our processes and your rights.
Returns Address
Machina Espresso LTD
Unit 9 Peffermill Parc
25 Kings Haugh
Edinburgh
EH16 5UY
fb: 1 - files/Cameo_CloseUp2.png f
The next generation of espresso machines.
-
Introducing Everysys
Who are Eversys?
Eversys are a Swiss company that produce the worlds best super automatic espresso machines. These machines look to bridge the gap between we we consider traditional espresso machines, such as the La Marzocco Linea Classic or Linea PB plus the Victoria Arduino Black Eagle or Eagle One, through to what most refer to as commercial Bean to Cup machines, such as Cimbali or WMF.
Everysys machines are positioned to take away the most challenging parts of making great coffee, removing the need for advanced coffee making skills, but still being able to achieve amazing quality coffee, and allow those serving the coffee to achieve amazing presentation in latte art, whilst having the time to really connect with their customers.
How do they do this?
The core focus on Eversys machine technology is to remove the variables in espresso making that generate lots of variance, that being dosing (The meatsurement of coffee being ground and used per drink), tamping (The levelling of the coffee after dosing and before preparation) and extraction (The point at which water is pushed through the coffee).
The desired outcome is to have a machine that can do all these tasks in a much more accurate, repeatable way with zero errors. Add to this, the ability to steam milk to perfection for any drink type (Latte, Capuccino, Flat White), leaving you just the task of pouring the milk, putting all your focus on presetation and customer engagement.
Depending on the level of features and automation you opted for, it's a bit like having an amazing barista on shift all the time, without ever making a mistake.
-
What is the Cameo?
The Eversys Cameo is their mid-range and arguably most popular model. It comes in three different versions, that visually look (almost) the same, but have some very key differences.
C2s Classic:
This first version is a scaled up version of the Legacy L2c and is the most stripped back model they offer, only offering black coffee, so no internal milk option, fridge or steam wand. It can house up to 4 hoppers and grinders for coffee and up to 2 modules for powder (Chocolate). While this model can provide a mix of black coffees (Blends, Single Origins and Decaf) and hot chocolate, any milk is needed to be added manually afterwards.
C2s Core:
The second version steps the features up in terms of accomodating milk. It works alongside an external fridge with 2 milk options (So dairy and oat for example). Just like the C2s Classic, it can house up to 4 hoppers and grinders for coffee and up to 2 modules for powder (Chocolate). For the delivery of milk, there are two options.
Firstly, it can dose both coffee and milk from the group head (Known as 1-Step), behaving like a traditional bean to cup. The key difference being that the actual espresso quality is a cut above anything available righrt now.
Secondly, it can provide milk steaming via it's automated steam wand (Known as 2-Step), which gives the option of whether to use it full manually or in auto mode, where you position the wand and hit the right button, then it does the rest, heating and texturing your milk just right for your drink oif choice.
Lastly, it can also offer the option to steam milk internally, which measures, steams & textures milk to precision, based on the drink option you select on the screen, then dispenses it via a separate tap into your milk jug. They refer to this milk option as '1.5-step', meaning that there are 1.5 steps to the process, the first is steaming, the second being pouring manually (half of the traditional process of first steaming, then pouring).
C2ms:
Finally, the C2ms version is where all the extra features are added, making it the most super automated option from the range. Again, it works with an external fridge, but this version can work with two milk types, such as dairy and oat.
The beauty of this version is that it can deliver milk in three different ways, depending on how you wish the machine to function. Firstly via the grouphead (Like the C2c), secondly via the steam wand (Like the C2s), and thirdly, with what they refer to as 1.5 Step milk, where once a recipe has been selected, the milk is then measured, steamed and dosed, via a separate tap into your milk jug ready to pour latte art with.
The basics:
Like all Everysys machines it is built around a modular system to deliver a super automatic coffee making solution. That means that internally, it is made up of a series of modules that can be taken out and replaced quickly to resolve any issues without the need for any downtime.
The grinding & espresso part:
In plain terms, this means they are capable of producing espresso to the same level of quality to that of the best traditional machines in the industry. They do this by grinding coffee at a level of quality to that of Victoria Arduino or Mahlkonig, then deliver / extract espresso quality at a level that is nothing short of amazing. Historically, this is something that bean to cups have not beeen able to do, which results in below par coffee.
The milk part:
Depending on the model you choose you have various options for the delivery of milk.
1: No milk option included in the machine, so the machine only offers black coffee, then you add milk manually yourself. *For offices and conferences looking for speed and quality espresso, with milk being less critial.
2: Add the milk added directly from the grouphead - 1-Step (Like a Bean to Cup).
3: Measure, Dose, & Steam internally - 1.5 Step, to then pour yourself.
4: Pour your milk into a jug yourself, steam using the auto steam wand, then pour, klnown as 2.0 Step.
Options for the Cameo C2 range include:
- Provide 1 (C2c), 2 (C2s) or 1.5 (C2ms) Step milk, depending on the right milk process / configuration for your location.
- Work with none (C2c) one (C2s) or two (C2ms) different milk types, depending onnthe model you choose.
- Option to remove the steam wand. *C2c & C2s only.
- Create 'cold' milk foam, for traditional Machiatto's or other drink curations. *C2ms only.
- Option to have no high hot water outlet. *C2s only.
Example pricing:
Please note: This listing and price is provided as an example only including:
Variant 1: The entry point machine - so the Cameo C2c (Coffee only) alongside 2 x hoppers / grinders, water filter unit, router (For remote support), Data SIM, installation & PVi (Pressure testing).
Variant 2: The mid spec machine - so the Cameo C2m (Milk from group or steam wand) alongside 1 x External Fridge, 2 x hoppers / grinders, water filter unit, router (For remote support), Data SIM, installation & PVi (Pressure testing).
Variant 3: The full spec machine - so the Cameo C2ms (Milk from group, steam wand or internal) alongside 1 x External Fridge, 2 x hoppers / grinders, water filter unit, router (For remote support), Data SIM, installation & PVi (Pressure testing).
-
Why buy from us?
We work in close working partnership with Everysys to help you choose the right machines for you - not just the most expensive. Between Machina and Eversys you will receive a premium level of advice and support from the point of selection, right through to ongoing use.
-
Eversys Warranty
The Eversys Cameo comes with a 1 year remote warranty covering parts and labour directly with Eversys. This can be extended to 2 or 3 years as required.
For more information on specification and features, please contact us
-
Technical Info
• Touch Screen Controls: Intuitive touch screen controls accessing a range of up to 30 pre-programmed recipes and options.
• Grouphead: Standard adjustable grouphead, produced from aluminium and steel.
• Bean hopper/s: 2 x 1.2KG
• Grinder/s: 2 x 64mm Ceramic Burrs
• Boiler/s: 1 x 0.8L (Coffee) & 1x 1.6L (Hot water)
• Internal Tamping: Delivered through the Eversys e-levelling function.
• Steam Wand: Large adjustable steam wand that can either be used manually or positioned for milk steaming automation. *C2s & C2ms only.
• Hot Water Tap: Dedicated hot water tap with scope to adjust water temp for black coffees.
• Milk option/s: 0 milk types for the C2c, 1 milk type for the C2s, 2 milk types for the C2ms.
• Water connections: Mains water connection only, requiring connections for water feed and waste.
• Weight: 53KG - C2c / 60KG - C2s / 62KG - C2ms
• Dimensions WDH: 470 x 580 x 600 mm
External module options
• External Fridge Module:
• External Chocolate Module:
• External Cup Heater Module:
-
Media
-
Delivery & Returns
GENERAL SHIPPING
We offer worldwide shipping across the following zones & services:
- UK: Royal Mail 48 (0-2KG), Parcelforce 48 (2-30KG - Fixed Rate), DHL Next Day (2-70KG - Variable Rate).
- Europe: Royal Mail (0-2KG), DHL (2-70KG - Variable Rate).
- International: DHL (0-70KG - Variable Rate).
REMOTE LOCATIONS
Our shipping carriers cover most locations. However, if you live in a remote or offshore location and don't see it listed, please contact us directly and we will provide you with a custom quote for shipping.
SHIPPING DAYS & CUT OFF TIMES
Our warehouse ships items 5 days per week on Monday - Friday. This excludes weekends and all bank and festive holidays (local and national). If weekend delivery is essential for you, you must call us and request this as we currently do not offer this service via the website.
If you place your order before 1pm Mon-Thurs, your service will be Royal Mail 48, Parcelforce 48 or DHL Premium. If you place your orders on a Friday after 1pm, this will be classed as a Monday order. Please note: Next day services are not guaranteed due to third party services.
TIMING
Orders usually take between 1-2 days within the UK. However, depending on the current number of unfulfilled orders, orders may take up to 3 days to get to you.
If you are buying a domestic espresso machine and/or grinder, shipping can take around 2-3 days longer, as we require an extra day to bench test your equipment to ensure it is functioning 100% correctly and avoiding any unwanted performance issues when your item arrives.
INSURANCE
All products are shipped with insurance (This excludes parcels shipped with Royal Mail, due to their lower value). This cost is included in your shipping costs. If there is any issue with your purchase, we will resolve the insurance claim for you and either refund you, or ship you a replacement product.
Shipping higher value items is always done with couriers that provide full insurance without limits. For example: we always ship espresso machines, grinders, premium scales and kettles using DHL Premium.
Questions?
If you are unsure about anything, please contact us to check before placing an order - we will be happy to discuss any queries and provide you with the best quote we can offer. If you require faster shipping, we can provide alternative services, but can only do so over the phone or via email, not on the website.
Further details of our shipping services are detailed below.
UK SHIPPING
For items weighing up to 2KG, we ship with Royal Mail. If you have purchased an item with free shipping (0-2KG), your service will be on a 48 hr service. If you have paid for your shipping or you have received free shipping due to your order value being over a certain point, your service will be on our standard 24 hr service.
Some Royal Mail shipped items, such as subscription coffee (250g) are able to be posted through a letter box, while most others require to be either left outside your location, or handed to you in person. If you miss your delivery, you may be required to collect it from a local depot, as they will not re-attempt to deliver the item.
For items weighing 2.01-30KG in the UK we use Parcelforce & DHL. We offer standard next day delivery service to most UK mainland destinations, but there are some exceptions. This service looks to deliver next day, but depending on volumes, can take up to 3 days.
For items over 30KG, including multiple boxes of cups and / or glasses and all espresso machines, we always ship via pallet, which vastly reduces the potential for damages. Each pallet is wrapped in cling wrap and fixed in place with tight strapping to ensure zero movement whilst in transit.
Pallet Shipments
For items over 30KG, including multiple boxes of cups and / or glasses and all espresso machines, we always ship via pallet. If you require your item to be shipped via pallet, due to the nature of our system, you will be given a selection of rates to choose from based on your location in the UK rather than a recommended cost. Please make sure you select the right rate as part of this process based on where you live. If we believe you have selected the wrong rate option, we will contact you to clarify to ensure we have the correct information before shipping.
Offshore and Highlands and Islands:
We ship to the Scottish Highlands / Islands and Channel Islands etc using Royal Mail, Parcelforce & DHL, which have a separate set of rates to UK mainland. Please ensure you select the correct option when purchasing.
We work to an estimate of 2-3 working day for delivery to the Scottish Highlands and 2-5 working days for delivery to all offshore locations. It can be quicker, but this is their estimated / average times.
For clarity, Scottish Highlands and Islands are covered by the following postcodes:
Scottish Highlands - AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50
Scottish Islands - HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3
CHANNEL ISLANDS
If you are located in Herm, Alderney or Sark, you will need to enter Guernsey as your country location. You will then be allocated the Guernsey shipping option under the GY postcode.
If you are located in the Isle of Wight or the Scilly Isles, please choose Isle of Man from the shipping options and enter your postcode into the location finder.
UK MAINLAND SHIPPING - ADDITIONAL INFORMATION
Trade customers
-
Commercial La Marzocco, Victoria Arduino, Rocket & Simonelli machines are held in UK warehousing, with the most common machines in stock and shipped within 2-4 working days. If you are ordering a machine that is not in stock, the lead times are around 6-8 weeks depending on their schedule. Please feel free to contact us to confirm the details in advance.
- Commercial grinders (Mahlkonig, Compak, Victoria Arduino, Ditting) shown in stock on our website are either held in our warehouse or 100% confirmed as being available for supply by our distributor. Please feel free to contact us to confirm the details in advance.
Third party services
We use third parties for shipping (Royal Mail, Parcelforce & DHL), so delivery times are estimates and can sometimes take longer. We cannot contractually commit to any secure delivery times, as delays occur out with our control. If your parcel is not with you within 4 days (UK mainland) or 6 days (Highlands or offshore), then please get in touch and we will look into it for you.
EUROPEAN SHIPPING
We use Royal Mail & DHL for parcels up to 2KG in weight. For parcels over this weight we use Parcelforce & DHL International. Parcels weighing 0-2KG can be shipped with Royal Mail (Budget service, with basic insurance) or DHL Europe (Premium service with full insurance). All parcels over 2KG are fully insured and are shipped using the tracked and signed for services.
BREXIT INFORMATION FOR EUROPEAN BUYERS:
If you are a customer based in the European Union, you can now buy from our website without paying any VAT (UK Tax). However, you are liable to pay your respective domestic taxes on products depending on your countries rates. Further, you will be required to pay a fee for using this service (Payable via DHL). You can view the range of fees HERE.
Damages
If you receive your parcel damaged, we require you to contact us immediately with the information and photo's of the damage, whether it be just the external packaging or both the packaging and items. We request that you do this within 24 hrs of receiving the your shipment. If it falls over the weekend, then just the next business day.
You should do this by emailing info@machina-coffee.co.uk with the subject heading of the email as ORDER ID / SURNAME / DAMAGE. Please include your contact details, a description of the damage and images of the parcel - inside and outside (as required).
RETURNS
As per UK Consumer Law, you are legally entitled to return unwanted or defective items within 28 days. You must contact us to arrange the return within 14 days of purchase.
You must contact us to request a return within 2 working days (Mon-Fri) of receiving the product and complete the returns process as per our instructions, to ensure that the return is managed correctly and the goods reach us in perfect condition.
Returned items must be unused and be returned in original packaging with any enclosed documentation and in perfect resalable condition. Once the goods have been received back and checked, as per our terms and conditions, we will issue a full refund or exchange on receipt.
Please note: You are wholly responsible for the goods until they reach us. Any damage or breakages are chargeable, therefore all goods must be packaged in the exact same format as they were shipped to you. Once received, we will contact you confirming the good have been received in a good and resalable condition, and your refund will be processed within 5 working days. For warranty claims we will aim to repair or replace your item where possible.
Please see out Terms and Conditions HERE to be clear on our processes and your rights.
Returns Address
Machina Espresso LTD
Unit 9 Peffermill Parc
25 Kings Haugh
Edinburgh
EH16 5UY- Reviews
-
Commercial La Marzocco, Victoria Arduino, Rocket & Simonelli machines are held in UK warehousing, with the most common machines in stock and shipped within 2-4 working days. If you are ordering a machine that is not in stock, the lead times are around 6-8 weeks depending on their schedule. Please feel free to contact us to confirm the details in advance.
Product Suggestions
Here are some alternative products and additional supporting items for this espresso machine
- Choosing a selection results in a full page refresh.