COFFEE
Victoria Arduino MYONE Coffee Grinder (Black / White)
Delivery Information
SHIPPING OF MACHINES
Shipping method:
Machines are shipped with either DHL or Palletline, depending on the machine you choose. The choice is based on weight and dimensions, as some ship better with one than the other.
Third party services:
We use third parties for shipping, so delivery times are estimates and can sometimes take longer. We cannot contractually commit to any secure delivery times, as delays occur out with our control.
We offer worldwide shipping across the following zones & services:
- UK: Royal Mail 48 (0-2KG), Parcelforce 48 (2-30KG), DHL Next Day (2-70KG - Premium / Variable Rate) and Pallet Line (>125KG).
- International: DHL (0-70KG - Variable Rate) and Pallet Line / Dachser (>125KG).
SHIPPING DAYS & CUT OFF TIMES
Our warehouse ships items 5 days per week on Monday - Friday. This excludes weekends and all bank and festive holidays (local and national).
If you place your order before 1pm Mon-Thurs, your machine will usually be shipped within 3 working days. If you place your orders on a Friday after 1pm, this will be classed as a Monday order.
INSURANCE
All items shipped with Parcelforce, DHL or Palletways are fully insured without limit. Royal Mail parcels do not include insurance, so we only ship low value items on this service. If you have your order shipped with Royal Mail, we take responsibility for you recieving your item. e.g. If you coffee subscription gets lost, we will replace it or refund you accordingly.
DAMAGES
If you receive your order damaged, we require you to contact us immediately with the information and photo's of the damage, whether it be just the external packaging or both the packaging and items. We request that you do this within 24 hrs of receiving the your shipment. If it falls over the weekend, then just the next business day.
You should do this by emailing info@machina-coffee.co.uk with the subject heading of the email as ORDER ID / SURNAME / DAMAGE. Please include your contact details, a description of the damage and images of the parcel - inside and outside (as required).
Questions?
If you are unsure about anything, please contact us to check before placing an order - we will be happy to discuss any queries and provide you with the best quote we can offer. If you require faster shipping, we can provide alternative services, but can only do so over the phone or via email, not on the website.
Further details of our shipping services are detailed below, providing clear information on how UK and International sales and terms differ.
UK CUSTOMERS
UK Warranties:
All machines come with a 2 year parts and labour official wararnty. This covers La Marzocco, Profitec and Rocket. We hold parts and have skilled in-house engineers to support you.
UK Returns:
As per UK Consumer Law, you are legally entitled to return unwanted or faulty / defective items within 28 days.
Process: For all machines, you must contact us to request a return within the agreed timescale. Do not ship back to us without receiving approval first. Please folow the returns process as per our instructions, to ensure that the return is managed correctly and the goods reach us in perfect condition, avoiding any additional costs.
Condition: Returned items must be unused and be returned in original packaging with any enclosed documentation and in perfect resalable condition. Once the goods have been received back and checked, as per our terms and conditions, we will issue a full refund or exchange on receipt within 14 days. If the goods or packaging are used or damaged, we reserve the right to charge you for these issues.
Shipping: Please do not organise the shipping yourself, as it's crucial for us to manage this, so that we can reduce any potential for damage during the process. We will book the courier, arrange everything and communicate this all to you in good time.
Please note: You are wholly responsible for the goods until they reach us. Any damage or breakages are chargeable, therefore all goods must be packaged in the exact same format as they were shipped to you. Once received, we will contact you confirming the good have been received in a good and resalable condition, and your refund will be processed within 14 working days.
INTERNATIONAL CUSTOMERS
We can ship our espresso machines to other European countries, and do so with Palletline, to provide the most secure and safe route for shipping. Please note that this will usually take a little longer than UK orders, due to various factors including customs etc.
International warranties:
Please note, we do not offer a full warranty for espresso machines to International customers. This is due to the high costs involved in shipping, and the much higher liklihood of damage being experienced during extra shipping. Instead we offer you a 2% discount on all machines, and the parts part of your warranty. This means if you experience issues, we will identify the problem, ship you the parts and guide you how to replace them.
International returns:
Please note, we do not offer an option to return espresso machines to International customers. This is due to the high costs involved in shipping, and the much higher liklihood of damage being experienced during extra shipping.
BREXIT INFORMATION FOR EUROPEAN BUYERS:
If you are a customer based in the European Union, you can now buy from our website without paying any VAT (UK Tax). However, you are liable to pay your respective domestic taxes on products depending on your countries rates. Further, you will be required to pay a fee for using this service (Payable via DHL). You can view the range of fees HERE.
Please see our full Terms and Conditions HERE to be clear on our processes and your rights.
Returns Address
Machina Espresso LTD
Unit 9 Peffermill Parc
25 Kings Haugh
Edinburgh
EH16 5UY
fb: 1 - files/VA_MYONE_Controls_1200.png f
The latest in grinding technology from Victoria Arduino - The MYONE
-
Description
Mythos Grinders
The original Mythos One was released in 2013 and set the standard for advanced espresso grinding, upping the game and expectations of high quality coffee businesses around the world. Issues around consistency, distribution, volume and overheating were all vastly improved, which acted as a game changer to many people serious about espresso.
Nine years on see's Nuova Simonelli AKA Victoria Arduino release the much anticipated Mythos MY range, which includes the standard 75mm and 85mm timed versions, alongside the 75mm and 85mm gravi-metric versions (grind by weight).
Adding to this range is the incoming MYONE version, which will soon be available for purchase. This is the direct replacement to the most affordable model to date - the Mythos One (Original). The MYONE is the cheapest of the new Mythos Grinder range, so it will likely be the go to grinder balancing quality and price.
Why buy a MYONE?
- It produces very high quality, precision espresso grind that is recognised on an International level within the coffee world.
- It can grind espresso at approx 2.5-3g per second, so a 17g shot takes around 4.5 seconds, so extremely fast.
- It offers an amazing level of temperature control via it's Clima Pro chamber, countering shifts in environmental temperature that impact grind consistency. (Have a cafe that gets either very hot or cold? This features helps you overcome this challenge.)
- It's easy to use and maintain, in terms of cleaning and maintenance with improved access to the grind chamber and chute.
- It can be set up for both standard users and barista modes, so you can control the amount of access users have over the unit.
- It's system results in very low waste, due to it's on-demand dosing, temperature control and ease of use.What differences are there between the MYONE and the MY75?
- The MYONE does not have a full touch screen like the higher spec models.
- The MYONE does not have the burr distance adjustment option, like all the other higher spec models offer.What has changed from the original Mythos One?
- Both fans are now on the rear to allow grinders to sit side by side.
- The hopper design has been changed, so that the beans fall backwards themselves, with the previous version needing manual intervention.
- The cleaning process is now considerably easier, with there being just 2 large screws to remove to access the burr set.
- The access to the club crusher has also been updated, with a similar 2 screw access to clean or replace it.
- The Clima Pro temperature control has been updated from being fixed at 40c to adjustable from 30-60c.
- The controls have been upgraded, with a slicker and more premium finish.
- There are now 3 programme buttons to choose from.
- There is a simple 2 button option for increase / decrease of grind time.
- There are 3 modes covering A) Doses, B) Barista and C) Continuous.
- The portafilter holder is now universal, so it can fit all brands including La Marzocco without the need for a separate fork.Who is the MYONE suitable for?
- Businesses looking to upgrade from a 1st generation Mythos One.
- Businesses looking to upgrade from an older grinder to something that offers superior grind quality, speed and consistency.
- Speciality coffee businesses looking to further up their game.
- Barista's looking to work with the best equipment possible.-------------------
Victoria Arduino grinders come with a standard 1 year back to base warranty including parts and labour. *See terms and conditions for further information.
For more information on specification and features, feel free to contact us.
-
Technical Specification
• Burr Size: 75mm
• Burr Type- Titanium burrs
• Hopper size: 1.5kg
• Adjustment: Micro-mental stepless adjustment
• Programs: 3 programmable doses
• Doser / On Demand: On demand
• Portafilter Holder: Yes (Universal)
• Controls: Front facing button display
• Counters: Total & Partial
• Construction: Hardened steel
• Finish: White or Black
• Voltage: 230(50Hz) / 115V (60Hz)
• Power: 230/650Volts/Watts
• Weight: 23.8-24kg
• Dimensions WDH: 195x395x475mm
-
Delivery & Returns
SHIPPING OF MACHINES
Shipping method:
Machines are shipped with either DHL or Palletline, depending on the machine you choose. The choice is based on weight and dimensions, as some ship better with one than the other.
Third party services:
We use third parties for shipping, so delivery times are estimates and can sometimes take longer. We cannot contractually commit to any secure delivery times, as delays occur out with our control.
We offer worldwide shipping across the following zones & services:
- UK: Royal Mail 48 (0-2KG), Parcelforce 48 (2-30KG), DHL Next Day (2-70KG - Premium / Variable Rate) and Pallet Line (>125KG).
- International: DHL (0-70KG - Variable Rate) and Pallet Line / Dachser (>125KG).
SHIPPING DAYS & CUT OFF TIMES
Our warehouse ships items 5 days per week on Monday - Friday. This excludes weekends and all bank and festive holidays (local and national).
If you place your order before 1pm Mon-Thurs, your machine will usually be shipped within 3 working days. If you place your orders on a Friday after 1pm, this will be classed as a Monday order.
INSURANCE
All items shipped with Parcelforce, DHL or Palletways are fully insured without limit. Royal Mail parcels do not include insurance, so we only ship low value items on this service. If you have your order shipped with Royal Mail, we take responsibility for you recieving your item. e.g. If you coffee subscription gets lost, we will replace it or refund you accordingly.
DAMAGES
If you receive your order damaged, we require you to contact us immediately with the information and photo's of the damage, whether it be just the external packaging or both the packaging and items. We request that you do this within 24 hrs of receiving the your shipment. If it falls over the weekend, then just the next business day.
You should do this by emailing info@machina-coffee.co.uk with the subject heading of the email as ORDER ID / SURNAME / DAMAGE. Please include your contact details, a description of the damage and images of the parcel - inside and outside (as required).
Questions?
If you are unsure about anything, please contact us to check before placing an order - we will be happy to discuss any queries and provide you with the best quote we can offer. If you require faster shipping, we can provide alternative services, but can only do so over the phone or via email, not on the website.
Further details of our shipping services are detailed below, providing clear information on how UK and International sales and terms differ.
UK CUSTOMERS
UK Warranties:
All machines come with a 2 year parts and labour official wararnty. This covers La Marzocco, Profitec and Rocket. We hold parts and have skilled in-house engineers to support you.
UK Returns:
As per UK Consumer Law, you are legally entitled to return unwanted or faulty / defective items within 28 days.
Process: For all machines, you must contact us to request a return within the agreed timescale. Do not ship back to us without receiving approval first. Please folow the returns process as per our instructions, to ensure that the return is managed correctly and the goods reach us in perfect condition, avoiding any additional costs.
Condition: Returned items must be unused and be returned in original packaging with any enclosed documentation and in perfect resalable condition. Once the goods have been received back and checked, as per our terms and conditions, we will issue a full refund or exchange on receipt within 14 days. If the goods or packaging are used or damaged, we reserve the right to charge you for these issues.
Shipping: Please do not organise the shipping yourself, as it's crucial for us to manage this, so that we can reduce any potential for damage during the process. We will book the courier, arrange everything and communicate this all to you in good time.
Please note: You are wholly responsible for the goods until they reach us. Any damage or breakages are chargeable, therefore all goods must be packaged in the exact same format as they were shipped to you. Once received, we will contact you confirming the good have been received in a good and resalable condition, and your refund will be processed within 14 working days.
INTERNATIONAL CUSTOMERS
We can ship our espresso machines to other European countries, and do so with Palletline, to provide the most secure and safe route for shipping. Please note that this will usually take a little longer than UK orders, due to various factors including customs etc.
International warranties:
Please note, we do not offer a full warranty for espresso machines to International customers. This is due to the high costs involved in shipping, and the much higher liklihood of damage being experienced during extra shipping. Instead we offer you a 2% discount on all machines, and the parts part of your warranty. This means if you experience issues, we will identify the problem, ship you the parts and guide you how to replace them.
International returns:
Please note, we do not offer an option to return espresso machines to International customers. This is due to the high costs involved in shipping, and the much higher liklihood of damage being experienced during extra shipping.
BREXIT INFORMATION FOR EUROPEAN BUYERS:
If you are a customer based in the European Union, you can now buy from our website without paying any VAT (UK Tax). However, you are liable to pay your respective domestic taxes on products depending on your countries rates. Further, you will be required to pay a fee for using this service (Payable via DHL). You can view the range of fees HERE.
Please see our full Terms and Conditions HERE to be clear on our processes and your rights.
Returns Address
Machina Espresso LTD
Unit 9 Peffermill Parc
25 Kings Haugh
Edinburgh
EH16 5UY- Reviews
- Reviews
fb: 2 - products/VA_MYONE_FrontAngle1200.png f
The next generation of Clima-Pro precision espresso grinding...
- Choosing a selection results in a full page refresh.