La Marzocco Linea Classic s Espresso Machine

OFFICIAL LA MARZOCCO PARTNER. 2 YEAR WARRANTIES. WHOLESALE DISCOUNTS.

Delivery Information

SHIPPING OF MACHINES

Shipping method:

Machines are shipped with either DHL or Palletline, depending on the machine you choose. The choice is based on weight and dimensions, as some ship better with one than the other.

Third party services:

We use third parties for shipping, so delivery times are estimates and can sometimes take longer. We cannot contractually commit to any secure delivery times, as delays occur out with our control.

We offer worldwide shipping across the following zones & services:

- UK: Royal Mail 48 (0-2KG), Parcelforce 48 (2-30KG), DHL Next Day (2-70KG - Premium / Variable Rate) and Pallet Line (>125KG).

- International: DHL (0-70KG - Variable Rate) and Pallet Line / Dachser (>125KG).

SHIPPING DAYS & CUT OFF TIMES

Our warehouse ships items 5 days per week on Monday - Friday. This excludes weekends and all bank and festive holidays (local and national).

If you place your order before 1pm Mon-Thurs, your machine will usually be shipped within 3 working days. If you place your orders on a Friday after 1pm, this will be classed as a Monday order.

INSURANCE

All items shipped with Parcelforce, DHL or Palletways are fully insured without limit. Royal Mail parcels do not include insurance, so we only ship low value items on this service. If you have your order shipped with Royal Mail, we take responsibility for you recieving your item. e.g. If you coffee subscription gets lost, we will replace it or refund you accordingly.

DAMAGES

If you receive your order damaged, we require you to contact us immediately with the information and photo's of the damage, whether it be just the external packaging or both the packaging and items. We request that you do this within 24 hrs of receiving the your shipment. If it falls over the weekend, then just the next business day.

You should do this by emailing info@machina-coffee.co.uk with the subject heading of the email as ORDER ID / SURNAME / DAMAGE. Please include your contact details, a description of the damage and images of the parcel - inside and outside (as required).

Questions?

If you are unsure about anything, please contact us to check before placing an order - we will be happy to discuss any queries and provide you with the best quote we can offer. If you require faster shipping, we can provide alternative services, but can only do so over the phone or via email, not on the website.

Further details of our shipping services are detailed below, providing clear information on how UK and International sales and terms differ.

UK CUSTOMERS

UK Warranties:

All machines come with a 2 year parts and labour official wararnty. This covers La Marzocco, Profitec and Rocket. We hold parts and have skilled in-house engineers to support you.

UK Returns:

As per UK Consumer Law, you are legally entitled to return unwanted or faulty / defective items within 28 days.

Process: For all machines, you must contact us to request a return within the agreed timescale. Do not ship back to us without receiving approval first. Please folow the returns process as per our instructions, to ensure that the return is managed correctly and the goods reach us in perfect condition, avoiding any additional costs.

Condition: Returned items must be unused and be returned in original packaging with any enclosed documentation and in perfect resalable condition. Once the goods have been received back and checked, as per our terms and conditions, we will issue a full refund or exchange on receipt within 14 days. If the goods or packaging are used or damaged, we reserve the right to charge you for these issues.

Shipping: Please do not organise the shipping yourself, as it's crucial for us to manage this, so that we can reduce any potential for damage during the process. We will book the courier, arrange everything and communicate this all to you in good time.

Please note: You are wholly responsible for the goods until they reach us. Any damage or breakages are chargeable, therefore all goods must be packaged in the exact same format as they were shipped to you. Once received, we will contact you confirming the good have been received in a good and resalable condition, and your refund will be processed within 14 working days.

INTERNATIONAL CUSTOMERS

We can ship our espresso machines to other European countries, and do so with Palletline, to provide the most secure and safe route for shipping. Please note that this will usually take a little longer than UK orders, due to various factors including customs etc.

International warranties:

Please note, we do not offer a full warranty for espresso machines to International customers. This is due to the high costs involved in shipping, and the much higher liklihood of damage being experienced during extra shipping. Instead we offer you a 2% discount on all machines, and the parts part of your warranty. This means if you experience issues, we will identify the problem, ship you the parts and guide you how to replace them.

International returns:

Please note, we do not offer an option to return espresso machines to International customers. This is due to the high costs involved in shipping, and the much higher liklihood of damage being experienced during extra shipping.

BREXIT INFORMATION FOR EUROPEAN BUYERS:

If you are a customer based in the European Union, you can now buy from our website without paying any VAT (UK Tax). However, you are liable to pay your respective domestic taxes on products depending on your countries rates. Further, you will be required to pay a fee for using this service (Payable via DHL). You can view the range of fees HERE.

Please see our full Terms and Conditions HERE to be clear on our processes and your rights.

Returns Address

Machina Espresso LTD
Unit 9 Peffermill Parc
25 Kings Haugh
Edinburgh
EH16 5UY

Controls

Automatic

Boiler Design

Dual Boiler

Key Features

Premium build quality, PID & reliability

Warranty

2 years

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The Linea Classic S - A stunning evolution of an espresso machine icon.

La Marzocco are responsible for the best machines in the industry, with the Linea Classic being the defining moment of their output.

The Linea Classic S seeks to simply improve up on the credentials of this workhorse of a machine by integrating technology that has evolved in the 30 years since its release.

Designed to make baristas' lives easier and maintain its reputation of reliable perfomance without a fuss, this machine can be customised to accent any environment in which it is placed.

Upgraded PID: The temperature control has been updated using dual pid technology to be even more reliable and accurate.

Contemporary Electronics: Updgraded for increased longevity and simplicty. Limited lifespan electromechanical controls have been replaced by solid state electronics.

Groups: Fully Saturated for thermal stability

Pro-App Compatible: Offering the barista a range of controls over the machine plus allowing for future upgrades without new hardware being needed.

4 Programmable Buttons per group: Upgraded to have better tactile feedback and a one-million-cycle rating.

1/2 Turn Steam Valve: Steam Valve fully opens in 1/2 turn, requiring less movement for the barista to steam milk.

Description
What is the Linea Classic s?

The Linea Classic is an espresso machine icon. Over the years there have been numerous machines released, but the Linea Classic remains one of the most popular machines in the industry, combining sleek traditional / industrial design with clean lines and essential features that have stood the test of time. It's a workhorse of a machine that is seen in so many renowned coffee shops around the world. Reliable, consistent, robust and iconic.

The Linea has undergone a significant upgrade since it's initial release. Built on the same platform as the original Linea Classic; this new model offers technical upgrades and better boiler insulation for thermal stability which brings it into the future, integrating technology that has evolved in the 30 years since its original release. The Linea Classic s has been designed to improve the user experience for the roaster, owner, barista and engineer.

The Linea Classic s is still ultimately an AV (Auto Volumetric) machine, with programmable buttons for coffee / espresso shots based on time. It's ultra reliable, easy to use and maintain, and has an amazing but super simple build quality.

Key Upgrades include:

• Buttons -the buttons have been updated to have better tactile feedback and a one-million-cycle rating.

• 1/2 Turn Steam Valve steam valve fully opens in 1/2 turn, requiring less movement for the barista to steam milk.

• Water Sensor -incoming water passes through a sensor which measures both the conductivity and hardness of the water. this allows the coffee bar to ensure the machine will always perform at its best.

• Temperature Control -the temperature control has been updated using dual pid technology to be even more reliable and accurate.

• Shot Timer - a shot timer is now standard. at a glance, the barista can confidently make the adjustments needed to ensure that every espresso is perfect.
Who is this machine right for?

If you are a business known for quality coffee or simply wants to up your coffee game; you want a machine with a good pedigree that will last and not give you any headaches, but not one with unnecessary gizmos and features - reliability and function being key - the Linea Classic is near unbeatable.

QUALITY / CONSISTENCY / BRAND PRESENCE

The Linea Classic typifies why La Marzocco machines are considered the best in the world, with a mix of design and features that make it near untouchable.

• Dual Boilers - separate boilers for brewing and steaming. Having separate boilers gives you two key things. Firstly a dedicated boiler for brewing espresso at a precise temperature, which is crucial for quality espresso. The second is for generating a continued supply of hot water and steam, without impacting the quality of your brewing water.

• Fully saturated groups - giving you unrivalled group temperature stability. Group-heads are connected to the brew boiler, so your water travels less distance and maintains a more precise temperature. Further, the group itself is heated maintaining further temperature stability.

• Programmable buttons - allowing for pre-programmed espresso shots. Repeatability is key and the Linea's auto volumetric programmed buttons offer this extremely well. Program as a group flush, single or double shot to suit your needs.

• PID - precision control over your coffee temperature. The temperature always varies, slightly, so having a PID does two key things. Firstly it pulses back to within 0.1c whenever there is variance. Secondly, it allows you to alter the setting of the temperature based on the style of coffee you are using.

• Stainless steel portafilters - easy to clean and no more dirty group handles. Having stainless steel portafilters is something that all espresso machines should offer, but they don't. They are easier to clean, contribute towards you serving clean / taint free coffee and less maintenance.
Why buy from us?

We are an actual approved La Marzocco partner, with advanced knowledge of their machines. When you buy with us, we will provide you with honest and straightforward information on the right machine for you, not just the most expensive. You can buy outright or purchase via lease to buy through our finance partner, allowing you to get the right machine for your business first time around without cutting corners.

You get a full 2 years warranty of parts and labour, which means that if anything goes wrong in the first two years (within warranty T&Cs), you're covered without any issues. That means regardless of where you are located, we will have an approved engineer on hand to come to you when it suits you and resolve any issues you are having.

You can download the product brochure for this machine HERE.
Technical info

• Boilers: Dual Boilers for brew and steam

• Groups: Fully Saturated for thermal stability

• Controls: Programmable group buttons (2 per group) plus a continuous pour button option

• PID: Programmable boiler temperature control for the brew group

• Parts: Stainless steel portafilters & precision baskets

• Groups: 2, 3 or 4

• Dimensions HWD cm: 2-Groups - 45.5 x 69 x 56. 3-Groups 45.5 x 93 x 56.

• Weight KG: 2-Groups - 51kg. 3-Groups -66kg.

• Voltage: 220v Single / 3 Phase. 380v 3 Phase.

• Wattage Elements: 2-Groups - 3600. 3-Groups - 4800.

• Optional Wattage Elements: 2-Groups - 4600. 3-Groups - 6100.

• Coffee Boiler Capacity L: 2-Groups - 3.4L. 3-Groups - 5L.

• Steam Boiler Capacity L: 2-Groups - 7L. 3-Groups - 11L.
Options

• Cup warmer

• Cronos pads (with shot counters)

• Barista lights

• High legs version (For take away)

• Personalised colour (RAL)
Warranty info

La Marzocco equipment comes with a full 2 year parts & labour warranty with Machina. See our terms and conditions for further information

For more information on price, terms, specification and features, please contact us
Delivery & Returns
SHIPPING OF MACHINES

Shipping method:

Machines are shipped with either DHL or Palletline, depending on the machine you choose. The choice is based on weight and dimensions, as some ship better with one than the other.
Third party services:

We use third parties for shipping, so delivery times are estimates and can sometimes take longer. We cannot contractually commit to any secure delivery times, as delays occur out with our control.

We offer worldwide shipping across the following zones & services:

- UK: Royal Mail 48 (0-2KG), Parcelforce 48 (2-30KG), DHL Next Day (2-70KG - Premium / Variable Rate) and Pallet Line (>125KG).

- International: DHL (0-70KG - Variable Rate) and Pallet Line / Dachser (>125KG).

SHIPPING DAYS & CUT OFF TIMES

Our warehouse ships items 5 days per week on Monday - Friday. This excludes weekends and all bank and festive holidays (local and national).

If you place your order before 1pm Mon-Thurs, your machine will usually be shipped within 3 working days. If you place your orders on a Friday after 1pm, this will be classed as a Monday order.

INSURANCE

All items shipped with Parcelforce, DHL or Palletways are fully insured without limit. Royal Mail parcels do not include insurance, so we only ship low value items on this service. If you have your order shipped with Royal Mail, we take responsibility for you recieving your item. e.g. If you coffee subscription gets lost, we will replace it or refund you accordingly.

DAMAGES

If you receive your order damaged, we require you to contact us immediately with the information and photo's of the damage, whether it be just the external packaging or both the packaging and items. We request that you do this within 24 hrs of receiving the your shipment. If it falls over the weekend, then just the next business day.

You should do this by emailing info@machina-coffee.co.uk with the subject heading of the email as ORDER ID / SURNAME / DAMAGE. Please include your contact details, a description of the damage and images of the parcel - inside and outside (as required).

Questions?

If you are unsure about anything, please contact us to check before placing an order - we will be happy to discuss any queries and provide you with the best quote we can offer. If you require faster shipping, we can provide alternative services, but can only do so over the phone or via email, not on the website.

Further details of our shipping services are detailed below, providing clear information on how UK and International sales and terms differ.

UK CUSTOMERS

UK Warranties:

All machines come with a 2 year parts and labour official wararnty. This covers La Marzocco, Profitec and Rocket. We hold parts and have skilled in-house engineers to support you.

UK Returns:

As per UK Consumer Law, you are legally entitled to return unwanted or faulty / defective items within 28 days.

Process: For all machines, you must contact us to request a return within the agreed timescale. Do not ship back to us without receiving approval first. Please folow the returns process as per our instructions, to ensure that the return is managed correctly and the goods reach us in perfect condition, avoiding any additional costs.

Condition: Returned items must be unused and be returned in original packaging with any enclosed documentation and in perfect resalable condition. Once the goods have been received back and checked, as per our terms and conditions, we will issue a full refund or exchange on receipt within 14 days. If the goods or packaging are used or damaged, we reserve the right to charge you for these issues.

Shipping: Please do not organise the shipping yourself, as it's crucial for us to manage this, so that we can reduce any potential for damage during the process. We will book the courier, arrange everything and communicate this all to you in good time.

Please note: You are wholly responsible for the goods until they reach us. Any damage or breakages are chargeable, therefore all goods must be packaged in the exact same format as they were shipped to you. Once received, we will contact you confirming the good have been received in a good and resalable condition, and your refund will be processed within 14 working days.

INTERNATIONAL CUSTOMERS

We can ship our espresso machines to other European countries, and do so with Palletline, to provide the most secure and safe route for shipping. Please note that this will usually take a little longer than UK orders, due to various factors including customs etc.

International warranties:

Please note, we do not offer a full warranty for espresso machines to International customers. This is due to the high costs involved in shipping, and the much higher liklihood of damage being experienced during extra shipping. Instead we offer you a 2% discount on all machines, and the parts part of your warranty. This means if you experience issues, we will identify the problem, ship you the parts and guide you how to replace them.

International returns:

Please note, we do not offer an option to return espresso machines to International customers. This is due to the high costs involved in shipping, and the much higher liklihood of damage being experienced during extra shipping.

BREXIT INFORMATION FOR EUROPEAN BUYERS:

If you are a customer based in the European Union, you can now buy from our website without paying any VAT (UK Tax). However, you are liable to pay your respective domestic taxes on products depending on your countries rates. Further, you will be required to pay a fee for using this service (Payable via DHL). You can view the range of fees HERE.

Please see our full Terms and Conditions HERE to be clear on our processes and your rights.

Returns Address

Machina Espresso LTD
Unit 9 Peffermill Parc
25 Kings Haugh
Edinburgh
EH16 5UY
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