La Marzocco GB5 S AV Espresso Machine (Automatic)
Delivery Information
SHIPPING OF MACHINES
Shipping method:
Machines are shipped with either DHL or Palletline, depending on the machine you choose. The choice is based on weight and dimensions, as some ship better with one than the other.
Third party services:
We use third parties for shipping, so delivery times are estimates and can sometimes take longer. We cannot contractually commit to any secure delivery times, as delays occur out with our control.
We offer worldwide shipping across the following zones & services:
- UK: Royal Mail 48 (0-2KG), Parcelforce 48 (2-30KG), DHL Next Day (2-70KG - Premium / Variable Rate) and Pallet Line (>125KG).
- International: DHL (0-70KG - Variable Rate) and Pallet Line / Dachser (>125KG).
SHIPPING DAYS & CUT OFF TIMES
Our warehouse ships items 5 days per week on Monday - Friday. This excludes weekends and all bank and festive holidays (local and national).
If you place your order before 1pm Mon-Thurs, your machine will usually be shipped within 3 working days. If you place your orders on a Friday after 1pm, this will be classed as a Monday order.
INSURANCE
All items shipped with Parcelforce, DHL or Palletways are fully insured without limit. Royal Mail parcels do not include insurance, so we only ship low value items on this service. If you have your order shipped with Royal Mail, we take responsibility for you recieving your item. e.g. If you coffee subscription gets lost, we will replace it or refund you accordingly.
DAMAGES
If you receive your order damaged, we require you to contact us immediately with the information and photo's of the damage, whether it be just the external packaging or both the packaging and items. We request that you do this within 24 hrs of receiving the your shipment. If it falls over the weekend, then just the next business day.
You should do this by emailing info@machina-coffee.co.uk with the subject heading of the email as ORDER ID / SURNAME / DAMAGE. Please include your contact details, a description of the damage and images of the parcel - inside and outside (as required).
Questions?
If you are unsure about anything, please contact us to check before placing an order - we will be happy to discuss any queries and provide you with the best quote we can offer. If you require faster shipping, we can provide alternative services, but can only do so over the phone or via email, not on the website.
Further details of our shipping services are detailed below, providing clear information on how UK and International sales and terms differ.
UK CUSTOMERS
UK Warranties:
All machines come with a 2 year parts and labour official wararnty. This covers La Marzocco, Profitec and Rocket. We hold parts and have skilled in-house engineers to support you.
UK Returns:
As per UK Consumer Law, you are legally entitled to return unwanted or faulty / defective items within 28 days.
Process: For all machines, you must contact us to request a return within the agreed timescale. Do not ship back to us without receiving approval first. Please folow the returns process as per our instructions, to ensure that the return is managed correctly and the goods reach us in perfect condition, avoiding any additional costs.
Condition: Returned items must be unused and be returned in original packaging with any enclosed documentation and in perfect resalable condition. Once the goods have been received back and checked, as per our terms and conditions, we will issue a full refund or exchange on receipt within 14 days. If the goods or packaging are used or damaged, we reserve the right to charge you for these issues.
Shipping: Please do not organise the shipping yourself, as it's crucial for us to manage this, so that we can reduce any potential for damage during the process. We will book the courier, arrange everything and communicate this all to you in good time.
Please note: You are wholly responsible for the goods until they reach us. Any damage or breakages are chargeable, therefore all goods must be packaged in the exact same format as they were shipped to you. Once received, we will contact you confirming the good have been received in a good and resalable condition, and your refund will be processed within 14 working days.
INTERNATIONAL CUSTOMERS
We can ship our espresso machines to other European countries, and do so with Palletline, to provide the most secure and safe route for shipping. Please note that this will usually take a little longer than UK orders, due to various factors including customs etc.
International warranties:
Please note, we do not offer a full warranty for espresso machines to International customers. This is due to the high costs involved in shipping, and the much higher liklihood of damage being experienced during extra shipping. Instead we offer you a 2% discount on all machines, and the parts part of your warranty. This means if you experience issues, we will identify the problem, ship you the parts and guide you how to replace them.
International returns:
Please note, we do not offer an option to return espresso machines to International customers. This is due to the high costs involved in shipping, and the much higher liklihood of damage being experienced during extra shipping.
BREXIT INFORMATION FOR EUROPEAN BUYERS:
If you are a customer based in the European Union, you can now buy from our website without paying any VAT (UK Tax). However, you are liable to pay your respective domestic taxes on products depending on your countries rates. Further, you will be required to pay a fee for using this service (Payable via DHL). You can view the range of fees HERE.
Please see our full Terms and Conditions HERE to be clear on our processes and your rights.
Returns Address
Machina Espresso LTD
Unit 9 Peffermill Parc
25 Kings Haugh
Edinburgh
EH16 5UY
fb: 1 - files/GB5s_3-Group_ABR_Angle_1000.jpg f
The GB5 s - a serious upgrade on the GB5 machine, released way back in2005.
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Description
What is the GB5 s?
The GB5 s is the remodelled version of La Marzocco's classic GB5 machine, originally released back in 2005. It sill retains it's original focus on offering redefined temperature stability via it's dual PID technology, controlling both their brew and steam boilers, keeping it in line with the current high standards of the internal La Marzocco design. It still sits within their range as the more traditional machine in terms of style, with curved lines and old school Italian design, complete with arched corner containing a Marzocco lion for full effect - the only one in the range with this iconic feature. Inside it's still a workhorse, capable of high volume and consistently accurate temperature stability.
What has changed?
The GB5 s evolution is driven by a series of advanced technical features that move it into the territory of elite innovation. It now contains a system for detecting water quality, monitoring the water that enters the system and letting you know how it's hardness and conductivity. This is hugely important for two reasons. Firstly it now provides a way of you properly protecting your equipment against scale. Secondly, being able to control the quality fo your water allows you to refine the quality of your coffee, which will really up the standards.
They have also released an app that you can now access the machines key parameters, allowing you to set profiles, pre-infusion, cleaning cycles etc. But also, allows your engineer to access the machines data to resolve issues remotely instead of having to come to site, saving time, costs and stress caused from downtime.
Who is this machine right for?
If you are a business known for quality coffee or wants to up it's coffee game and you serve coffee at reasonable volumes. You are looking for a serious machine with a good pedigree that will last and not give you any headaches - with a traditional feel and real presence - the GB5 s is a great option.
The GB5 s typifies why La Marzocco machines are considered the best in the world, with a string of key features that make it such a high quality machine:
• Dual Boilers - separate boilers for brewing and steaming. Having separate boilers gives you two key things. Firstly a dedicated boiler for brewing espresso at a precise temperature, which is crucial for quality espresso. The second is for generating a continued supply of hot water and steam, without impacting the quality of your brewing water.
• Fully saturated groups - giving you unrivalled group temperature stability. Group-heads are connected to the brew boiler, so your water travels less distance and maintains a more precise temperature. Further, the group itself is heated maintaining further temperature stability.
• Dual PID - precision control over your coffee & steam temperature. The temperature always varies, slightly, so having a PID does two key things. Firstly it pulses back to within 0.1c whenever there is variance. Secondly it allows you to alter the setting of the temperature based on the style of coffee you are using. Additionally being able to accurately control the steam boiler temperature allows you to adjust the steam pressure and intensity of your steam wands.
• Piero Group Caps - re-engineered water path and flow meter positioning that increases temperature stability.
• Pro App Compatible - electronic board that will allow connectivity to the new La Marzocco Pro App (available mid 2021).
• Digital Display - providing front facing access to all the machines key control parameters such as the PID, group volume programs, cleaning cycles etc.
• Programmable Doses - allowing espresso doses to be programmed / stored into each of the front facing buttons. *Only on AV & ABR versions.
• Ruby flow restrictors - keeping your shots consistent all the time. Being able to get repeat recipes of your coffee shots is crucial. If your flow restrictors get scale in them or corrode at all, you will fail to get consistency. Ruby is a material resistant to scale, so resolves this issue. Other manufacturers use cheap metal materials, but La Marzocco manage this challenge for you.
• Hot water economiser - precision control over the hot water tap temperature. This allows you to finely tune your water temperature for Americano's and Tea. Boiling water is not great for everything, and being able to adjust this is a great feature.
• Stainless steel portafilters - easy to clean and no more dirty group handles. Having stainless steel portafilters is something that all espresso machines should offer, but they don't. They are easier to clean, contribute towards you serving clean / taint free coffee and less maintenance.
Design options:
You can buy this machine in three difference versions:
Firstly the Automatic (AV) version with 4 pre-programmable buttons per group, it's perfect for settings where programmed shots are required for consistency and reliability. But also as a ABR version, which offers a system of a series of dosing modes via the LED screen, supported by built in scales into the drip tray, resulting in very accurate control, driving quality and managing workflow.
Why buy from us?
We are an actual approved La Marzocco partner, with advanced knowledge of their machines. When you buy with us, we will provide you with honest and straightforward information on the right machine for you, not just the most expensive. You can buy outright or purchase via lease to buy through our finance partner, allowing you to get the right machine for your business first time around without cutting corners.
You get a FULL 2 years warranty of parts AND labour, which means that if anything goes wrong in the two years, you're covered without any issues. That means regardless of where you are located, we will have an approved engineer on hand to come to you when it suits you and resolve any issues you are having.
You can download the product brochure for this machine HERE.
La Marzocco equipment comes with a full 1 year parts & labour warranty with Machina. See our terms and conditions for further information
For more information on price, terms, specification and features, please contact us
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Technical Info
• Boilers: Dual Boilers for brew and steam
• Groups: Fully Saturated for thermal stability
• Dual PID: Separate PID settings for brew and steam boilers
• Core Controls: Front facing LED panel
• Hot water economiser: Fine tuning of the hot water tap temp
• Ruby flow restrictors: Resisting scale formation & erosion
• Thermal stability system: Multiple point water temp stabilisation
• Parts: Stainless steel portafilters & precision baskets
• 24 Valve Electronics: New generation of electronics for improved reliability and machine diagnostics.
• Easy rebuild steam valves: Engineered so the valve can be serviced. directly from the front of the machine without needed to be removed.
• USB: Making it possible to update the firmware.
• Dimmable Barista Lights: 3-stage customisable intensity led lights for Eco, On and Brewing modes. (AV & ABR versions only)
• Eco Mode: Can be programmed to enter stand-by mode, improving energy efficiency.
• Controls: Digital display (Automatic, Semi-Auto or ABR)
• Pro Touch steam wands: High performance, cool to touch steam wands
• Integrated Scales: Adding further built in precision (ABR version only)
• Cup warmer: Maintain espresso and cappuccino cups evenly heated at a proper temperature.
• High legs version (For take away): Making it easier to access beneath the machines groups.
• Personalised colour (RAL): Customisable colours based on the RAL colour system, on request.
• Groups: 2, 3 or 4
• Dimensions HWD cm: 2-Groups - 47 x 77 x 64. 3-Groups 47 x 97 x 64. 4-Groups 47 x 121 x 64.
• Weight KG: 2-Groups - 70. 3-Groups - 91. 4-Groups - 120.
• Voltage: 200v Single Phase, 220v Single / 3 Phase. 380v 3 Phase.
• Wattage Elements MIN: 2-Groups - 3730. 3-Groups - 4930. 4-Groups - 6725
• Wattage Elements MAX: 2-Groups - 5445. 3-Groups - 7240. 4-Groups - 89470
• Coffee Boiler Capacity L: 2-Groups - 3.4L. 3-Groups - 5L. 4-Groups - 2 x 3.4L
• Steam Boiler Capacity L: 2-Groups - 7L. 3-Groups - 11L. 4-Groups - 2 x 15L
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Delivery & Returns
SHIPPING OF MACHINES
Shipping method:
Machines are shipped with either DHL or Palletline, depending on the machine you choose. The choice is based on weight and dimensions, as some ship better with one than the other.
Third party services:
We use third parties for shipping, so delivery times are estimates and can sometimes take longer. We cannot contractually commit to any secure delivery times, as delays occur out with our control.
We offer worldwide shipping across the following zones & services:
- UK: Royal Mail 48 (0-2KG), Parcelforce 48 (2-30KG), DHL Next Day (2-70KG - Premium / Variable Rate) and Pallet Line (>125KG).
- International: DHL (0-70KG - Variable Rate) and Pallet Line / Dachser (>125KG).
SHIPPING DAYS & CUT OFF TIMES
Our warehouse ships items 5 days per week on Monday - Friday. This excludes weekends and all bank and festive holidays (local and national).
If you place your order before 1pm Mon-Thurs, your machine will usually be shipped within 3 working days. If you place your orders on a Friday after 1pm, this will be classed as a Monday order.
INSURANCE
All items shipped with Parcelforce, DHL or Palletways are fully insured without limit. Royal Mail parcels do not include insurance, so we only ship low value items on this service. If you have your order shipped with Royal Mail, we take responsibility for you recieving your item. e.g. If you coffee subscription gets lost, we will replace it or refund you accordingly.
DAMAGES
If you receive your order damaged, we require you to contact us immediately with the information and photo's of the damage, whether it be just the external packaging or both the packaging and items. We request that you do this within 24 hrs of receiving the your shipment. If it falls over the weekend, then just the next business day.
You should do this by emailing info@machina-coffee.co.uk with the subject heading of the email as ORDER ID / SURNAME / DAMAGE. Please include your contact details, a description of the damage and images of the parcel - inside and outside (as required).
Questions?
If you are unsure about anything, please contact us to check before placing an order - we will be happy to discuss any queries and provide you with the best quote we can offer. If you require faster shipping, we can provide alternative services, but can only do so over the phone or via email, not on the website.
Further details of our shipping services are detailed below, providing clear information on how UK and International sales and terms differ.
UK CUSTOMERS
UK Warranties:
All machines come with a 2 year parts and labour official wararnty. This covers La Marzocco, Profitec and Rocket. We hold parts and have skilled in-house engineers to support you.
UK Returns:
As per UK Consumer Law, you are legally entitled to return unwanted or faulty / defective items within 28 days.
Process: For all machines, you must contact us to request a return within the agreed timescale. Do not ship back to us without receiving approval first. Please folow the returns process as per our instructions, to ensure that the return is managed correctly and the goods reach us in perfect condition, avoiding any additional costs.
Condition: Returned items must be unused and be returned in original packaging with any enclosed documentation and in perfect resalable condition. Once the goods have been received back and checked, as per our terms and conditions, we will issue a full refund or exchange on receipt within 14 days. If the goods or packaging are used or damaged, we reserve the right to charge you for these issues.
Shipping: Please do not organise the shipping yourself, as it's crucial for us to manage this, so that we can reduce any potential for damage during the process. We will book the courier, arrange everything and communicate this all to you in good time.
Please note: You are wholly responsible for the goods until they reach us. Any damage or breakages are chargeable, therefore all goods must be packaged in the exact same format as they were shipped to you. Once received, we will contact you confirming the good have been received in a good and resalable condition, and your refund will be processed within 14 working days.
INTERNATIONAL CUSTOMERS
We can ship our espresso machines to other European countries, and do so with Palletline, to provide the most secure and safe route for shipping. Please note that this will usually take a little longer than UK orders, due to various factors including customs etc.
International warranties:
Please note, we do not offer a full warranty for espresso machines to International customers. This is due to the high costs involved in shipping, and the much higher liklihood of damage being experienced during extra shipping. Instead we offer you a 2% discount on all machines, and the parts part of your warranty. This means if you experience issues, we will identify the problem, ship you the parts and guide you how to replace them.
International returns:
Please note, we do not offer an option to return espresso machines to International customers. This is due to the high costs involved in shipping, and the much higher liklihood of damage being experienced during extra shipping.
BREXIT INFORMATION FOR EUROPEAN BUYERS:
If you are a customer based in the European Union, you can now buy from our website without paying any VAT (UK Tax). However, you are liable to pay your respective domestic taxes on products depending on your countries rates. Further, you will be required to pay a fee for using this service (Payable via DHL). You can view the range of fees HERE.
Please see our full Terms and Conditions HERE to be clear on our processes and your rights.
Returns Address
Machina Espresso LTD
Unit 9 Peffermill Parc
25 Kings Haugh
Edinburgh
EH16 5UY- Reviews
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