La Marzocco - GS3 AV - Automatic Espresso Machine - 1-Group
Delivery Information
SHIPPING OF MACHINES
Shipping method:
Machines are shipped with either DHL or Palletline, depending on the machine you choose. The choice is based on weight and dimensions, as some ship better with one than the other.
Third party services:
We use third parties for shipping, so delivery times are estimates and can sometimes take longer. We cannot contractually commit to any secure delivery times, as delays occur out with our control.
We offer worldwide shipping across the following zones & services:
- UK: Royal Mail 48 (0-2KG), Parcelforce 48 (2-30KG), DHL Next Day (2-70KG - Premium / Variable Rate) and Pallet Line (>125KG).
- International: DHL (0-70KG - Variable Rate) and Pallet Line / Dachser (>125KG).
SHIPPING DAYS & CUT OFF TIMES
Our warehouse ships items 5 days per week on Monday - Friday. This excludes weekends and all bank and festive holidays (local and national).
If you place your order before 1pm Mon-Thurs, your machine will usually be shipped within 3 working days. If you place your orders on a Friday after 1pm, this will be classed as a Monday order.
INSURANCE
All items shipped with Parcelforce, DHL or Palletways are fully insured without limit. Royal Mail parcels do not include insurance, so we only ship low value items on this service. If you have your order shipped with Royal Mail, we take responsibility for you recieving your item. e.g. If you coffee subscription gets lost, we will replace it or refund you accordingly.
DAMAGES
If you receive your order damaged, we require you to contact us immediately with the information and photo's of the damage, whether it be just the external packaging or both the packaging and items. We request that you do this within 24 hrs of receiving the your shipment. If it falls over the weekend, then just the next business day.
You should do this by emailing info@machina-coffee.co.uk with the subject heading of the email as ORDER ID / SURNAME / DAMAGE. Please include your contact details, a description of the damage and images of the parcel - inside and outside (as required).
Questions?
If you are unsure about anything, please contact us to check before placing an order - we will be happy to discuss any queries and provide you with the best quote we can offer. If you require faster shipping, we can provide alternative services, but can only do so over the phone or via email, not on the website.
Further details of our shipping services are detailed below, providing clear information on how UK and International sales and terms differ.
UK CUSTOMERS
UK Warranties:
All machines come with a 2 year parts and labour official wararnty. This covers La Marzocco, Profitec and Rocket. We hold parts and have skilled in-house engineers to support you.
UK Returns:
As per UK Consumer Law, you are legally entitled to return unwanted or faulty / defective items within 28 days.
Process: For all machines, you must contact us to request a return within the agreed timescale. Do not ship back to us without receiving approval first. Please folow the returns process as per our instructions, to ensure that the return is managed correctly and the goods reach us in perfect condition, avoiding any additional costs.
Condition: Returned items must be unused and be returned in original packaging with any enclosed documentation and in perfect resalable condition. Once the goods have been received back and checked, as per our terms and conditions, we will issue a full refund or exchange on receipt within 14 days. If the goods or packaging are used or damaged, we reserve the right to charge you for these issues.
Shipping: Please do not organise the shipping yourself, as it's crucial for us to manage this, so that we can reduce any potential for damage during the process. We will book the courier, arrange everything and communicate this all to you in good time.
Please note: You are wholly responsible for the goods until they reach us. Any damage or breakages are chargeable, therefore all goods must be packaged in the exact same format as they were shipped to you. Once received, we will contact you confirming the good have been received in a good and resalable condition, and your refund will be processed within 14 working days.
INTERNATIONAL CUSTOMERS
We can ship our espresso machines to other European countries, and do so with Palletline, to provide the most secure and safe route for shipping. Please note that this will usually take a little longer than UK orders, due to various factors including customs etc.
International warranties:
Please note, we do not offer a full warranty for espresso machines to International customers. This is due to the high costs involved in shipping, and the much higher liklihood of damage being experienced during extra shipping. Instead we offer you a 2% discount on all machines, and the parts part of your warranty. This means if you experience issues, we will identify the problem, ship you the parts and guide you how to replace them.
International returns:
Please note, we do not offer an option to return espresso machines to International customers. This is due to the high costs involved in shipping, and the much higher liklihood of damage being experienced during extra shipping.
BREXIT INFORMATION FOR EUROPEAN BUYERS:
If you are a customer based in the European Union, you can now buy from our website without paying any VAT (UK Tax). However, you are liable to pay your respective domestic taxes on products depending on your countries rates. Further, you will be required to pay a fee for using this service (Payable via DHL). You can view the range of fees HERE.
Please see our full Terms and Conditions HERE to be clear on our processes and your rights.
Returns Address
Machina Espresso LTD
Unit 9 Peffermill Parc
25 Kings Haugh
Edinburgh
EH16 5UY
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The GS3 AV - precision 1-group automatic machine
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Description
What is the GS3 AV?
This is the GS3 - single group espresso machine. Designed by La Marzocco for both the home enthusiast barista or low volume, quality focused businesses. Designed to the same level of precision and detail as their most commercial machines, but with a mini footprint.
The GS3 is arguably one of the best pro single group espresso machines in the world. It offers unprecedented controls and accuracy, for those who want precision espresso without compromise. It is a joy to use and comes with the level of control that will satisfy even the most die hard coffee aficionado.
Key features:
• Paddle activated extraction.
• Pre-infusion.
• Dual Boilers: Separate boilers optimise espresso brewing and steam.
• Saturated Groups: Ensure unsurpassed thermal stability, shot after shot.
• Digital Display: Intuitive programming for easy machine parameter adjustment.
• Hot Water Economiser: Enables you to fine-tune the tap water temperature.
• Thermal Stability System: As water passes through each element, temperature is further stabilised.
• Internal Pump: Self-contained pump without compromising performance.
• Dual PID (coffee and steam): Allows you to electronically control coffee and steam boiler temperature.
• Water Reservoir: A self-contained 3.5L water tank makes plumbing optional.
Ruby Flow Restrictors: Resist scale formation and erosion.What's the build quality like?
It is beautifully crafted, with the amazing finish you would expect from a machine of this standard. Built in a heavy weight steel chassis, it's external is fitted with high grade stainless steel with a chrome finish. Internally it's full of high grade commercial components such as stainless steel boilers, rotary pump & fully saturated group.
AV Vs MP Versions:
Unlike the mechanical paddle version, the AV (auto volumetric) version works very much in the same format as a traditional automatic machine, but with a few extra precision features that you would expect from a machine such as the GS3. This includes precision control over shot time, volume, pre-infusion and of course temperature.
Who is this machine right for?
The GS3 AV is a machine for people who really love coffee with detail & precision. It's not for the casual coffee drinker - more for the obsessive coffee drinker. It offers the same level of quality & precision that their commercial machines offer, but geared for the home coffee drinker, or small business that serves small volumes of coffee to a very high standard.
It is designed for those who would really benefit from (and use) it's advanced features, such as auto volumetrics, pre-infusion, saturated groups and precision temp control, that wish to experiment with variables that will refine different coffee roasts / styles.
Upgrades and customs:
You can now get a modification on your GS3 to add the new wireless software on your iPhone or iPad, as per the Linea Mini. This allows you to program all the key variables such as brew or steam temp, pre-infusion and volumetrics.
Not content with the standard fit out in terms of parts and panels? No problem. You can now upgrade to custom panels in clear, RAL colour or even wood. Plus get all your key parts such as portafilter handle, steam / water knobs and group head cup all done in custom wood.
Why buy from us?
We are an official La Marzocco distributor, which means you get solid guidance on the right model for you. Further, after you purchase you have the reassurance of proper support and service. We have technical staff who know the La Marzocco machines well, giving you the confidence you need to purchase with confidence.
Shipping is done via pallet, secure, safe and reliable. We also bench test every machine before they are shipped out to you, to further ensure perfection and issue free product.
Warranty info:
La Marzocco equipment comes with a full 2 year parts & labour warranty with Machina. Please see our terms and conditions page for further information.
For more information on price, terms, specification and features, please contact us
Technical Info:
• Dimensions: 35.5cm H x 40cm W x 53cm D
• Weight: 34.5KG / 76.1 LBS
• Voltage: 220V Single Phase / 110V Single Phase
• Wattage Elements: 2120 (220V) / 1620 (100V)
• Coffee Boiler Capacity: 1.5L
• Steam Boiler Capacity: 3.5L
• Media on LED set up and programming coming soon.
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Delivery & Returns
SHIPPING OF MACHINES
Shipping method:
Machines are shipped with either DHL or Palletline, depending on the machine you choose. The choice is based on weight and dimensions, as some ship better with one than the other.
Third party services:
We use third parties for shipping, so delivery times are estimates and can sometimes take longer. We cannot contractually commit to any secure delivery times, as delays occur out with our control.
We offer worldwide shipping across the following zones & services:
- UK: Royal Mail 48 (0-2KG), Parcelforce 48 (2-30KG), DHL Next Day (2-70KG - Premium / Variable Rate) and Pallet Line (>125KG).
- International: DHL (0-70KG - Variable Rate) and Pallet Line / Dachser (>125KG).
SHIPPING DAYS & CUT OFF TIMES
Our warehouse ships items 5 days per week on Monday - Friday. This excludes weekends and all bank and festive holidays (local and national).
If you place your order before 1pm Mon-Thurs, your machine will usually be shipped within 3 working days. If you place your orders on a Friday after 1pm, this will be classed as a Monday order.
INSURANCE
All items shipped with Parcelforce, DHL or Palletways are fully insured without limit. Royal Mail parcels do not include insurance, so we only ship low value items on this service. If you have your order shipped with Royal Mail, we take responsibility for you recieving your item. e.g. If you coffee subscription gets lost, we will replace it or refund you accordingly.
DAMAGES
If you receive your order damaged, we require you to contact us immediately with the information and photo's of the damage, whether it be just the external packaging or both the packaging and items. We request that you do this within 24 hrs of receiving the your shipment. If it falls over the weekend, then just the next business day.
You should do this by emailing info@machina-coffee.co.uk with the subject heading of the email as ORDER ID / SURNAME / DAMAGE. Please include your contact details, a description of the damage and images of the parcel - inside and outside (as required).
Questions?
If you are unsure about anything, please contact us to check before placing an order - we will be happy to discuss any queries and provide you with the best quote we can offer. If you require faster shipping, we can provide alternative services, but can only do so over the phone or via email, not on the website.
Further details of our shipping services are detailed below, providing clear information on how UK and International sales and terms differ.
UK CUSTOMERS
UK Warranties:
All machines come with a 2 year parts and labour official wararnty. This covers La Marzocco, Profitec and Rocket. We hold parts and have skilled in-house engineers to support you.
UK Returns:
As per UK Consumer Law, you are legally entitled to return unwanted or faulty / defective items within 28 days.
Process: For all machines, you must contact us to request a return within the agreed timescale. Do not ship back to us without receiving approval first. Please folow the returns process as per our instructions, to ensure that the return is managed correctly and the goods reach us in perfect condition, avoiding any additional costs.
Condition: Returned items must be unused and be returned in original packaging with any enclosed documentation and in perfect resalable condition. Once the goods have been received back and checked, as per our terms and conditions, we will issue a full refund or exchange on receipt within 14 days. If the goods or packaging are used or damaged, we reserve the right to charge you for these issues.
Shipping: Please do not organise the shipping yourself, as it's crucial for us to manage this, so that we can reduce any potential for damage during the process. We will book the courier, arrange everything and communicate this all to you in good time.
Please note: You are wholly responsible for the goods until they reach us. Any damage or breakages are chargeable, therefore all goods must be packaged in the exact same format as they were shipped to you. Once received, we will contact you confirming the good have been received in a good and resalable condition, and your refund will be processed within 14 working days.
INTERNATIONAL CUSTOMERS
We can ship our espresso machines to other European countries, and do so with Palletline, to provide the most secure and safe route for shipping. Please note that this will usually take a little longer than UK orders, due to various factors including customs etc.
International warranties:
Please note, we do not offer a full warranty for espresso machines to International customers. This is due to the high costs involved in shipping, and the much higher liklihood of damage being experienced during extra shipping. Instead we offer you a 2% discount on all machines, and the parts part of your warranty. This means if you experience issues, we will identify the problem, ship you the parts and guide you how to replace them.
International returns:
Please note, we do not offer an option to return espresso machines to International customers. This is due to the high costs involved in shipping, and the much higher liklihood of damage being experienced during extra shipping.
BREXIT INFORMATION FOR EUROPEAN BUYERS:
If you are a customer based in the European Union, you can now buy from our website without paying any VAT (UK Tax). However, you are liable to pay your respective domestic taxes on products depending on your countries rates. Further, you will be required to pay a fee for using this service (Payable via DHL). You can view the range of fees HERE.
Please see our full Terms and Conditions HERE to be clear on our processes and your rights.
Returns Address
Machina Espresso LTD
Unit 9 Peffermill Parc
25 Kings Haugh
Edinburgh
EH16 5UY- Reviews
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