COFFEE
Fetco - CBS-2131XTS - Single Batch Brewer (Metal)
Delivery Information
SHIPPING OF MACHINES
Shipping method:
Machines are shipped with either DHL or Palletline, depending on the machine you choose. The choice is based on weight and dimensions, as some ship better with one than the other.
Third party services:
We use third parties for shipping, so delivery times are estimates and can sometimes take longer. We cannot contractually commit to any secure delivery times, as delays occur out with our control.
We offer worldwide shipping across the following zones & services:
- UK: Royal Mail 48 (0-2KG), Parcelforce 48 (2-30KG), DHL Next Day (2-70KG - Premium / Variable Rate) and Pallet Line (>125KG).
- International: DHL (0-70KG - Variable Rate) and Pallet Line / Dachser (>125KG).
SHIPPING DAYS & CUT OFF TIMES
Our warehouse ships items 5 days per week on Monday - Friday. This excludes weekends and all bank and festive holidays (local and national).
If you place your order before 1pm Mon-Thurs, your machine will usually be shipped within 3 working days. If you place your orders on a Friday after 1pm, this will be classed as a Monday order.
INSURANCE
All items shipped with Parcelforce, DHL or Palletways are fully insured without limit. Royal Mail parcels do not include insurance, so we only ship low value items on this service. If you have your order shipped with Royal Mail, we take responsibility for you recieving your item. e.g. If you coffee subscription gets lost, we will replace it or refund you accordingly.
DAMAGES
If you receive your order damaged, we require you to contact us immediately with the information and photo's of the damage, whether it be just the external packaging or both the packaging and items. We request that you do this within 24 hrs of receiving the your shipment. If it falls over the weekend, then just the next business day.
You should do this by emailing info@machina-coffee.co.uk with the subject heading of the email as ORDER ID / SURNAME / DAMAGE. Please include your contact details, a description of the damage and images of the parcel - inside and outside (as required).
Questions?
If you are unsure about anything, please contact us to check before placing an order - we will be happy to discuss any queries and provide you with the best quote we can offer. If you require faster shipping, we can provide alternative services, but can only do so over the phone or via email, not on the website.
Further details of our shipping services are detailed below, providing clear information on how UK and International sales and terms differ.
UK CUSTOMERS
UK Warranties:
All machines come with a 2 year parts and labour official wararnty. This covers La Marzocco, Profitec and Rocket. We hold parts and have skilled in-house engineers to support you.
UK Returns:
As per UK Consumer Law, you are legally entitled to return unwanted or faulty / defective items within 28 days.
Process: For all machines, you must contact us to request a return within the agreed timescale. Do not ship back to us without receiving approval first. Please folow the returns process as per our instructions, to ensure that the return is managed correctly and the goods reach us in perfect condition, avoiding any additional costs.
Condition: Returned items must be unused and be returned in original packaging with any enclosed documentation and in perfect resalable condition. Once the goods have been received back and checked, as per our terms and conditions, we will issue a full refund or exchange on receipt within 14 days. If the goods or packaging are used or damaged, we reserve the right to charge you for these issues.
Shipping: Please do not organise the shipping yourself, as it's crucial for us to manage this, so that we can reduce any potential for damage during the process. We will book the courier, arrange everything and communicate this all to you in good time.
Please note: You are wholly responsible for the goods until they reach us. Any damage or breakages are chargeable, therefore all goods must be packaged in the exact same format as they were shipped to you. Once received, we will contact you confirming the good have been received in a good and resalable condition, and your refund will be processed within 14 working days.
INTERNATIONAL CUSTOMERS
We can ship our espresso machines to other European countries, and do so with Palletline, to provide the most secure and safe route for shipping. Please note that this will usually take a little longer than UK orders, due to various factors including customs etc.
International warranties:
Please note, we do not offer a full warranty for espresso machines to International customers. This is due to the high costs involved in shipping, and the much higher liklihood of damage being experienced during extra shipping. Instead we offer you a 2% discount on all machines, and the parts part of your warranty. This means if you experience issues, we will identify the problem, ship you the parts and guide you how to replace them.
International returns:
Please note, we do not offer an option to return espresso machines to International customers. This is due to the high costs involved in shipping, and the much higher liklihood of damage being experienced during extra shipping.
BREXIT INFORMATION FOR EUROPEAN BUYERS:
If you are a customer based in the European Union, you can now buy from our website without paying any VAT (UK Tax). However, you are liable to pay your respective domestic taxes on products depending on your countries rates. Further, you will be required to pay a fee for using this service (Payable via DHL). You can view the range of fees HERE.
Please see our full Terms and Conditions HERE to be clear on our processes and your rights.
Returns Address
Machina Espresso LTD
Unit 9 Peffermill Parc
25 Kings Haugh
Edinburgh
EH16 5UY
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Description
Fetco:
Fetco are fast becoming the pioneers of high quality batch brewing equipment. Great build quality, precision control, ease of use and great quality coffee are all key factors as to why more and more people are moving to this brand.
The CBS-2131 XTS Batch Brewer:
This is the Single Station 3 litre CBS-2131 XTS Touchscreen Series Airpot Coffee Brewer. It is a perfect match for any cafe, restaurant, bar or office, looking to serve medium volume tea & coffee.
The CBS-2131 can produce between 14.5 and 29 litres of coffee per hour. That equates too around 50-100 latte sized cups (300ml per cup) per hour.
Brewing system:
Experience total control of this fully featured Extractor® Brewing System via an inviting touchscreen interface display that is intuitive, easy to read and simple to navigate.
The Extractor® gives you full control of the entire brewing process. From temperature of water to time of the brew to water volume allowing you to create the best brewing recipe for your coffee.
The 2131 comes fitted with the new Cascading Spray Dome®. This patented spray head won't rust, is easy and safe to clean, and above all delivers uniform saturation of the coffee bed so your coffee extracts evenly, giving you a tastier cup of coffee.
Duplicate batch profiles and parameters to and from any of the batch buttons on a single machine or copy the information to an unlimited number of brewers via a removable SD card (sold separately).
Compatible equipment:
This CBS-2131 Batch Brewer is compatible with:
1. The LUXUS L4S 10 - 4L Server available HERE
Note: If you want to brew into a LUXUS server on the 2131 then you also need to add tall feet to the brewer, which come with the brewer (found inside the brew basket).
2. Traditional Fetco Airpots with this Batch Brewer, available HERE coming in 3 & 3.8L versions.
If you are using the LUXUS Servers, you will require a stand to sit the server on to dispense from. The 2131XTS is compatible with both the single stand, which you can purchase HERE, plus the dual stand, which you can purchase HERE.
If you require filters, the compatible filters are F002, and can be purchased HERE.
Shipping time: 4-5 days, with full testing before being dispatched.
Warranty info:
Fetco equipment come with a standard 1 year back to base warranty including parts and labour. *See our terms and conditions for further information
For more information on specification and features, please contact us.• Tech Info
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Technical Info
• Touchscreen Operation [XTS: Extractor Touch Screen]
• True separation between Brew Volume and Brew Time
• Pulse-Brew Intermittent Shower Brewing System
• Independent Pre-Wet and Pulse-Brew
• Cascading Spray Dome' for uniform extraction
• Control Board mounted away from 'Critical Zone'
• Patented Triac Cooling System under tank to help heating
• Constant Temperature throughout entire brew cycle
• Power: 12.4 amps - 3000 watts
• Dimensions WHD: 298mm x 704mm x 516mm
• If you are interested in serving our coffee in your business, please get in touch on either roastery@machina-coffee.co.uk or call us on 0131 656 9565
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Delivery & Returns
SHIPPING OF MACHINES
Shipping method:
Machines are shipped with either DHL or Palletline, depending on the machine you choose. The choice is based on weight and dimensions, as some ship better with one than the other.
Third party services:
We use third parties for shipping, so delivery times are estimates and can sometimes take longer. We cannot contractually commit to any secure delivery times, as delays occur out with our control.
We offer worldwide shipping across the following zones & services:
- UK: Royal Mail 48 (0-2KG), Parcelforce 48 (2-30KG), DHL Next Day (2-70KG - Premium / Variable Rate) and Pallet Line (>125KG).
- International: DHL (0-70KG - Variable Rate) and Pallet Line / Dachser (>125KG).
SHIPPING DAYS & CUT OFF TIMES
Our warehouse ships items 5 days per week on Monday - Friday. This excludes weekends and all bank and festive holidays (local and national).
If you place your order before 1pm Mon-Thurs, your machine will usually be shipped within 3 working days. If you place your orders on a Friday after 1pm, this will be classed as a Monday order.
INSURANCE
All items shipped with Parcelforce, DHL or Palletways are fully insured without limit. Royal Mail parcels do not include insurance, so we only ship low value items on this service. If you have your order shipped with Royal Mail, we take responsibility for you recieving your item. e.g. If you coffee subscription gets lost, we will replace it or refund you accordingly.
DAMAGES
If you receive your order damaged, we require you to contact us immediately with the information and photo's of the damage, whether it be just the external packaging or both the packaging and items. We request that you do this within 24 hrs of receiving the your shipment. If it falls over the weekend, then just the next business day.
You should do this by emailing info@machina-coffee.co.uk with the subject heading of the email as ORDER ID / SURNAME / DAMAGE. Please include your contact details, a description of the damage and images of the parcel - inside and outside (as required).
Questions?
If you are unsure about anything, please contact us to check before placing an order - we will be happy to discuss any queries and provide you with the best quote we can offer. If you require faster shipping, we can provide alternative services, but can only do so over the phone or via email, not on the website.
Further details of our shipping services are detailed below, providing clear information on how UK and International sales and terms differ.
UK CUSTOMERS
UK Warranties:
All machines come with a 2 year parts and labour official wararnty. This covers La Marzocco, Profitec and Rocket. We hold parts and have skilled in-house engineers to support you.
UK Returns:
As per UK Consumer Law, you are legally entitled to return unwanted or faulty / defective items within 28 days.
Process: For all machines, you must contact us to request a return within the agreed timescale. Do not ship back to us without receiving approval first. Please folow the returns process as per our instructions, to ensure that the return is managed correctly and the goods reach us in perfect condition, avoiding any additional costs.
Condition: Returned items must be unused and be returned in original packaging with any enclosed documentation and in perfect resalable condition. Once the goods have been received back and checked, as per our terms and conditions, we will issue a full refund or exchange on receipt within 14 days. If the goods or packaging are used or damaged, we reserve the right to charge you for these issues.
Shipping: Please do not organise the shipping yourself, as it's crucial for us to manage this, so that we can reduce any potential for damage during the process. We will book the courier, arrange everything and communicate this all to you in good time.
Please note: You are wholly responsible for the goods until they reach us. Any damage or breakages are chargeable, therefore all goods must be packaged in the exact same format as they were shipped to you. Once received, we will contact you confirming the good have been received in a good and resalable condition, and your refund will be processed within 14 working days.
INTERNATIONAL CUSTOMERS
We can ship our espresso machines to other European countries, and do so with Palletline, to provide the most secure and safe route for shipping. Please note that this will usually take a little longer than UK orders, due to various factors including customs etc.
International warranties:
Please note, we do not offer a full warranty for espresso machines to International customers. This is due to the high costs involved in shipping, and the much higher liklihood of damage being experienced during extra shipping. Instead we offer you a 2% discount on all machines, and the parts part of your warranty. This means if you experience issues, we will identify the problem, ship you the parts and guide you how to replace them.
International returns:
Please note, we do not offer an option to return espresso machines to International customers. This is due to the high costs involved in shipping, and the much higher liklihood of damage being experienced during extra shipping.
BREXIT INFORMATION FOR EUROPEAN BUYERS:
If you are a customer based in the European Union, you can now buy from our website without paying any VAT (UK Tax). However, you are liable to pay your respective domestic taxes on products depending on your countries rates. Further, you will be required to pay a fee for using this service (Payable via DHL). You can view the range of fees HERE.
Please see our full Terms and Conditions HERE to be clear on our processes and your rights.
Returns Address
Machina Espresso LTD
Unit 9 Peffermill Parc
25 Kings Haugh
Edinburgh
EH16 5UY- Reviews
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