Rocket Espresso R NINE ONE Coffee Machine

What is the Rocket R Nine One?

The Rocket R9 ONE (Dual Boiler) is Rocket's top of the range dual boiler pressure profiling machine. It's the peak of their research & development products to date, offering an amazing level of control over the espresso extraction process. As well as being a dual boiler it boasts a fully saturated group-head, cool to touch steam wand, slayer style steam activation arm, touch screen controls and paddle activated shots. It also has the capacity of choosing between reservoir or main water supply.

Who is it suited too?

The R NINE ONE is geared towards those who want ultimate control over every variable in the espresso making process, with zero compromise. This includes precision control over the temperature in both service and brew boilers plus the pressure and time of the extraction. Further, it is designed to offer record and re-play functionality over the shot time and pressure(including pre-infusion). For those who like to experiment with the espresso making process and have the ability to play back that 'perfect shot' it really is about as good as it gets.

What is the build quality like?

The R NINE ONE is built like a tank. It weighs around 45KG, so it's reassuringly heavy. The unit is housed around a solid stainless steel chassis, so it's very stable. The attention to detail is exceptional, with excellent finish both inside and outside the machine. It has beautiful clean lines across it's production, which give it a luxury feel.

How do I use it?

Once the reservoir is filled up, it takes around 12 mins to get fully up to temperature (20 if you want to see full heat transfer across the entire machine). It's a manual activated machine, with shots triggered by using the paddle on top of the group cap.

It has the capacity to add pre-infusion and change the pressure of each shot across a series of points during the extraction process, which appears as a graph on the touch screen as you carry out the extraction. If you decide that the shot profile that you just created was a good one, you can save that action in one of the 5 recording slots and reply it on demand.

You can use the machine in fully manual mode if you wish, or replay the shots that you have recorded. If you replay recordings, you do so by choosing the recording you want, then activate it by moving the paddle slightly to the right to start it, then watch the recording carry out the entire process for you.

The touch screen:

What Rocket say:

The R NINE ONE was developed to bring the very best of our commercial machine development programme into a machine capable of outstanding results. Designed for use in a small commercial application or home environment.

Thermal stability through the Rocket Espresso fully saturated group system, coupled with digital PID temperature control

Pre and Post infusion controlled through a full pressure profiling system, using the 5 preset programmes or via manual control through the Rocket Espresso paddle system.

Direct water connection or built in water reservoir, an espresso machine designed to deliver spectacular results in the cup, through both stability and flexibility of control parameters.

The R NINE ONE Warranty

The Rocket R NINE ONE comes with a standard 2 back to base warranty (domestic use only) with Machina. Please see our terms and conditions page for further information.

Technical Info

• Brew Group: Commercial grade fully saturated brew group.

• Portafilter: Industry standard, commercial grade 58mm portafilter.

• Pre-Infusion: Yes, via pressure profiling settings.

• Steam Wand: Cool to touch (anti-burn) stainless steel wand.

• Hot Water Tap: Separate hot water tap.

• Gauges: Pump and boiler pressure gauges.

• Display: Graphic colour touch screen

• Boilers: Separate 1.9L brew and 3.6L service insulated boilers.

• Pump: Commercial grade rotary pump.

• Water connections: removable internal water reservoir or alternatively direct water connection (plumbed) with full drip tray drainage system.

• Construction: Heavy gauge mirror stainless steel.

• Cup tray: Large cup tray with stainless surround.

• Drip Tray: Stainless steel drip tray.

• Power: Standard UK 13amp plug (1200w / 220v).

• Weight: 48kg.

• Dimensions: 410mm Width x 505mm Depth x 430mm Height.

• Included: Single & dual portafilters, single, double & blank baskets, high quality Rocket metal tamper, micro-fibre cloth, group cleaning brush and training / manual CD.

• User Info:

Further features which make this machine ideal for home use, include:

• Dual pre-infusion (pre-wetting of the ‘puck’ at a lower pressure to allow to grinds to expand – enabling a more evenly pulled shot of espresso)

• Runs from an internal reservoir by default, but comes with a full connection kit to connect to main water supply if preferred

• Microprocessor controlled auto cut off function, protects the boiler from burn out if the supply of water runs out

• Auto boiler refill function, drawing water from either the mains or reservoir when required

• Internal reservoir is easily accessed for refilling, just under the removable cup tray

• Commercial grade rotary pump

• Separate pump and boiler pressure gauges

• Cool touch technology (anti-burn) stainless steel steam wand

• Separate hot water tap

• Large cup tray / warmer

Approved reseller:

We have been a Rocket partner for 10 years now, so we have in-depth knowledge and can advise you honestly.  In fact, we are the longest standing UK distributor out there. After you purchase you have the reassurance of proper support and service.

In-house technical support:

We have technical staff who know the Rocket machines well, giving you peace of mind if you ever need help.  The technical team here are very well versed in Rocket machines, and can fix nearly any issue.  Further, they hold parts for machines, so we can fix things fast.

Secure shipping:

Shipping is done via pallet - secure, safe and reliable. We don't scrimp on packaging or the service we use, as these machines are premium and need the right handling.

If you are based in or near Edinburgh, you are welcome to visit us in person, view machines and get additional face to face advice before making your purchase.  We will even give you some free coffee as an extra gesture.

Shipping method:

Machines are shipped with either DHL or Palletline, depending on the machine you choose.  The choice is based on weight and dimensions, as some ship better with one than the other.

Third party services:

We use third parties for shipping, so delivery times are estimates and can sometimes take longer. We cannot contractually commit to any secure delivery times, as delays occur out with our control.

We offer worldwide shipping across the following zones & services:

- UK: Royal Mail 48 (0-2KG), Parcelforce 48 (2-30KG), DHL Next Day (2-70KG - Premium / Variable Rate) and Pallet Line (>125KG).

- International: DHL (0-70KG - Variable Rate) and Pallet Line / Dachser (>125KG).

SHIPPING DAYS & CUT OFF TIMES

Our warehouse ships items 5 days per week on Monday - Friday.  This excludes weekends and all bank and festive holidays (local and national).

If you place your order before 1pm Mon-Thurs, your machine will usually be shipped within 3 working days. If you place your orders on a Friday after 1pm, this will be classed as a Monday order.

INSURANCE

All items shipped with Parcelforce, DHL or Palletways are fully insured without limit.  Royal Mail parcels do not include insurance, so we only ship low value items on this service.  If you have your order shipped with Royal Mail, we take responsibility for you recieving your item.  e.g. If you coffee subscription gets lost, we will replace it or refund you accordingly.

DAMAGES

If you receive your order damaged, we require you to contact us immediately with the information and photo's of the damage, whether it be just the external packaging or both the packaging and items. We request that you do this within 24 hrs of receiving the your shipment. If it falls over the weekend, then just the next business day.

You should do this by emailing info@machina-coffee.co.uk with the subject heading of the email as ORDER ID / SURNAME / DAMAGE. Please include your contact details, a description of the damage and images of the parcel - inside and outside (as required).

Questions?

If you are unsure about anything, please contact us to check before placing an order - we will be happy to discuss any queries and provide you with the best quote we can offer. If you require faster shipping, we can provide alternative services, but can only do so over the phone or via email, not on the website.

Further details of our shipping services are detailed below, providing clear information on how UK and International sales and terms differ.

UK CUSTOMERS

UK Warranties:

All machines come with a 2 year parts and labour official wararnty.  This covers La Marzocco, Profitec and Rocket.  We hold parts and have skilled in-house engineers to support you.

UK Returns:

As per UK Consumer Law, you are legally entitled to return unwanted or faulty / defective items within 28 days.

Process: For all machines, you must contact us to request a return within the agreed timescale.  Do not ship back to us without receiving approval first.  Please folow the returns process as per our instructions, to ensure that the return is managed correctly and the goods reach us in perfect condition, avoiding any additional costs.

Condition: Returned items must be unused and be returned in original packaging with any enclosed documentation and in perfect resalable condition. Once the goods have been received back and checked, as per our terms and conditions, we will issue a full refund or exchange on receipt within 14 days.  If the goods or packaging are used or damaged, we reserve the right to charge you for these issues.

Shipping: Please do not organise the shipping yourself, as it's crucial for us to manage this, so that we can reduce any potential for damage during the process.  We will book the courier, arrange everything and communicate this all to you in good time.

Please note: You are wholly responsible for the goods until they reach us. Any damage or breakages are chargeable, therefore all goods must be packaged in the exact same format as they were shipped to you.  Once received, we will contact you confirming the good have been received in a good and resalable condition, and your refund will be processed within 14 working days.

INTERNATIONAL CUSTOMERS

We can ship our espresso machines to other European countries, and do so with Palletline, to provide the most secure and safe route for shipping.  Please note that this will usually take a little longer than UK orders, due to various factors including customs etc.

International warranties:

Please note, we do not offer a full warranty for espresso machines to International customers.  This is due to the high costs involved in shipping, and the much higher liklihood of damage being experienced during extra shipping.  Instead we offer you a 2% discount on all machines, and the parts part of your warranty.  This means if you experience issues, we will identify the problem, ship you the parts and guide you how to replace them.

International returns:

Please note, we do not offer an option to return espresso machines to International customers.  This is due to the high costs involved in shipping, and the much higher liklihood of damage being experienced during extra shipping.

BREXIT INFORMATION FOR EUROPEAN BUYERS:

If you are a customer based in the European Union, you can now buy from our website without paying any VAT (UK Tax). However, you are liable to pay your respective domestic taxes on products depending on your countries rates. Further, you will be required to pay a fee for using this service (Payable via DHL).  You can view the range of fees HERE.

Please see our full Terms and Conditions HERE to be clear on our processes and your rights.

Returns Address

Machina Espresso LTD
Unit 9 Peffermill Parc
25 Kings Haugh
Edinburgh
EH16 5UY

For more information on specification and features, please contact us