JAN SALE / FREE UK ML SHIPPING

    Rocket Espresso Appartamento TCA - Black / Black

    JAN SALE. APPROVED WARRANTY. FREE UK ML SHIPPING

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    £1,550.00 Translation missing: en.products.product.regular_price £1,650.00
    Price inc. VAT

    Delivery & Returns

    Delivery Information

    SHIPPING OF MACHINES

    Shipping method:

    Machines are shipped with either DHL or Palletline, depending on the machine you choose.  The choice is based on weight and dimensions, as some ship better with one than the other.

      Third party services:

      We use third parties for shipping, so delivery times are estimates and can sometimes take longer. We cannot contractually commit to any secure delivery times, as delays occur out with our control.

      We offer worldwide shipping across the following zones & services:

      - UK: Royal Mail 48 (0-2KG), Parcelforce 48 (2-30KG), DHL Next Day (2-70KG - Premium / Variable Rate) and Pallet Line (>125KG).

      - International: DHL (0-70KG - Variable Rate) and Pallet Line / Dachser (>125KG).

      SHIPPING DAYS & CUT OFF TIMES

      Our warehouse ships items 5 days per week on Monday - Friday.  This excludes weekends and all bank and festive holidays (local and national).

      If you place your order before 1pm Mon-Thurs, your machine will usually be shipped within 3 working days. If you place your orders on a Friday after 1pm, this will be classed as a Monday order.

      INSURANCE

      All items shipped with Parcelforce, DHL or Palletways are fully insured without limit.  Royal Mail parcels do not include insurance, so we only ship low value items on this service.  If you have your order shipped with Royal Mail, we take responsibility for you recieving your item.  e.g. If you coffee subscription gets lost, we will replace it or refund you accordingly.

      DAMAGES

      If you receive your order damaged, we require you to contact us immediately with the information and photo's of the damage, whether it be just the external packaging or both the packaging and items. We request that you do this within 24 hrs of receiving the your shipment. If it falls over the weekend, then just the next business day.

      You should do this by emailing info@machina-coffee.co.uk with the subject heading of the email as ORDER ID / SURNAME / DAMAGE. Please include your contact details, a description of the damage and images of the parcel - inside and outside (as required).

      Questions?

      If you are unsure about anything, please contact us to check before placing an order - we will be happy to discuss any queries and provide you with the best quote we can offer. If you require faster shipping, we can provide alternative services, but can only do so over the phone or via email, not on the website.

      Further details of our shipping services are detailed below, providing clear information on how UK and International sales and terms differ.

      UK CUSTOMERS

      UK Warranties:

      All machines come with a 2 year parts and labour official wararnty.  This covers La Marzocco, Profitec and Rocket.  We hold parts and have skilled in-house engineers to support you.

      UK Returns:

      As per UK Consumer Law, you are legally entitled to return unwanted or faulty / defective items within 28 days.

      Process: For all machines, you must contact us to request a return within the agreed timescale.  Do not ship back to us without receiving approval first.  Please folow the returns process as per our instructions, to ensure that the return is managed correctly and the goods reach us in perfect condition, avoiding any additional costs.

      Condition: Returned items must be unused and be returned in original packaging with any enclosed documentation and in perfect resalable condition. Once the goods have been received back and checked, as per our terms and conditions, we will issue a full refund or exchange on receipt within 14 days.  If the goods or packaging are used or damaged, we reserve the right to charge you for these issues.

      Shipping: Please do not organise the shipping yourself, as it's crucial for us to manage this, so that we can reduce any potential for damage during the process.  We will book the courier, arrange everything and communicate this all to you in good time.

      Please note: You are wholly responsible for the goods until they reach us. Any damage or breakages are chargeable, therefore all goods must be packaged in the exact same format as they were shipped to you.  Once received, we will contact you confirming the good have been received in a good and resalable condition, and your refund will be processed within 14 working days.

      INTERNATIONAL CUSTOMERS

      We can ship our espresso machines to other European countries, and do so with Palletline, to provide the most secure and safe route for shipping.  Please note that this will usually take a little longer than UK orders, due to various factors including customs etc.

      International warranties:

      Please note, we do not offer a full warranty for espresso machines to International customers.  This is due to the high costs involved in shipping, and the much higher liklihood of damage being experienced during extra shipping.  Instead we offer you a 2% discount on all machines, and the parts part of your warranty.  This means if you experience issues, we will identify the problem, ship you the parts and guide you how to replace them.

      International returns:

      Please note, we do not offer an option to return espresso machines to International customers.  This is due to the high costs involved in shipping, and the much higher liklihood of damage being experienced during extra shipping.

      BREXIT INFORMATION FOR EUROPEAN BUYERS:

      If you are a customer based in the European Union, you can now buy from our website without paying any VAT (UK Tax). However, you are liable to pay your respective domestic taxes on products depending on your countries rates. Further, you will be required to pay a fee for using this service (Payable via DHL).  You can view the range of fees HERE.

      Please see our full Terms and Conditions HERE to be clear on our processes and your rights.

      Returns Address

      Machina Espresso LTD
      Unit 9 Peffermill Parc
      25 Kings Haugh
      Edinburgh
      EH16 5UY


      Controls

      Manual / Leva Activation

      Boiler Design

      Heat Exchanger

      Key Features

      ECO Mode, Adjustable Temp/Pressure, Pressure Gauge

      Warranty

      2 year back to base warranty

      fb: 1 - files/Rocket_AppTCA_BL_BL_FrontCloseDrip.png f

      The Appartamento TCA HX (Heat Exchanger)

      The Appartamento TCA HX (Heat Exchanger)

      Rocket's have taken their award winning entry level machine, and given it an upgrade that further pushes the boundaries of pro-sumer equipment.

      It's the classic Appartamento cut out design, but now with sleeker aesthetic and new features that set the bench mark of style and quality for espresso in the home.

      Designed to produce artisan quality coffee. It's a classic Italian designed espresso machine, constructed from steel and finished in powder coated chrome.

      Rocket machines are known as pro-sumer, delivering coffee for domestic use, that's as close to commercial grade as you will find at this level.

      Italian design with powder coated black body around the sides and back of the machine (featuring a black side panel)

      Amazing temperature stability, with the ability to adjust the boiler pressure & temperature.

      Automatic boiler refill and sensor to detect low water with auto cutoff to protect your boiler

      Prepare espresso and steam milk simultaneously

      E61 Group head providing solid thermal mass for perfect espresso extraction

      ECO mode, activating shut off after 30 mins of no use.

      • Buying a Rocket in the UK

        If you are buying a Rocket in the UK, there are many options, but there are actually only three official distributors. Yes you can buy them for cheaper elsewhere, but you do so at your own risk.

        1. Lower prices usually means that the reseller has cut costs elsewhere, like UK plugs, full warranties and maybe cheap shipping.

        2. If you do choose to buy from an unofficial source to save money on the initial cost, if anything does go wrong and you need official warranty cover, you can only get it from an official Rocket partner, who only provide this service for their own sales - not others.

      • Why buy from Machina?

        1. We have been a Rocket partner for 10 years now, so we have in-depth knowledge and can advise you honestly. We are the longest running official Rocket partner in the UK.

        2. We hold stock in the UK and don't drop ship from abroad which often results in damage. 

        3. We offer approved 2-year warranties that we honour in full. We even hold parts to make any repairs etc fast for you.

        4. We re-test each machine before it's shipped to you, as machines from Italy often generate problems having been in transit.

        5. We are an independent UK speciality coffee roastery, with a pedigree in both coffee and equipment and a rich understanding of how to help our customers get the very best tasting coffee from these machines. 

      • Description

        What is the Rocket Appartamento TCA BL/BL?

        Rocket machines are known as pro-sumer (commercial grade for domestic use), delivering coffee in the home or small business, that's as close to commercial grade as you will find at this level. This machine is the 2nd step up in their range, just above the standard Appartamento models.

        The Appartamento itself was originally released 5 years ago, coming first in classic chrome with the option for either copper or white panels. This was followed a year later by the Serie Nera version, which was the exact same machine, but with black powder coated outer panneling. It fast became Rocket's best selling machine, due to price, quality and of course - stunning design.

        The TCA is the latest release from Rocket, which is a revamped version of the Appartamento. It still has the same boiler design, that being an HX (Heat Exchanger), but has had numerous design and tech features added to give it that extra edge that many serious coffee drinkers are after in todays market. The two additions of note are a new economy mode (with a power off function based on time), and an accessible boiler pressure adjustment, allowing you more hand on control over boiler pressure / temparature.

        Who is it suited to?

        The Appartamento TCA is geared towards those wanting to drink great coffee in the home or office, that recognise the value in going a stage further than the bare basics. Yes the price point is £1600, but the jump up in quality is so vast, you quickly understand what you pay a higher price for this type of machine. If you are looking to upgrade from the likes of a Sage, Gaggia Classic, Di-Longhi or similar, this is an excellent choice and will deliver results that are much better than you have experienced before.

        How is it better than what I have already?

        It's an HX (Heat Exchanger), which means it's a huge jump up in quality from the likes of a Gaggia Classic, Rancilio Silvia, Dualit, Di-Longhi etc. All these machines are single boiler 'cycle' machines, so they suffer from poor temperature and pressure stability - essential for brewing good espresso. The HX design supports excellent temperature & pressure, so it can brew espresso and steam milk accurately and at the same time without missing a beat.

        The design is further enhanced by the E61 group head, which is the large curved piece of metal at the front of the machine (weighing approx 5.1KG), which is what drives it's solid temperature stability. Together, the HX boiler and E61 group help deliver rich, silky espresso that is much higher in quality than any cycle machine.

        What is the build quality like?

        The Appartamento TCA is built like a tank. It weighs around 25KG, so it's reassuringly heavy. The unit is housed around a solid stainless steel chassis, so it's very stable (No plastic body or core parts here). The attention to detail is exceptional, with excellent finish both inside and outside the machine. It has beautiful clean lines across it's production, which give it a luxury feel.

        How do I use it?

        Once the reservoir is filled up, it takes around 12 mins to get fully up to temperature (20 if you want to see full heat transfer across the entire machine). It's a manual activated machine, meaning you have to manually pull the lever up to start the shot and down to end it. It's also a stand alone machine, so you need a separate grinder to run alongside it (See HERE). It has separate (cool to touch) steam wand for steaming milk and hot water tap for topping up black coffees.

        What do I get included?

        Inside the box you will also find: Single & dual portafilters, single, double & blank baskets, high quality Rocket metal tamper, micro-fibre cloth, group cleaning brush and training manual USB.

        For more information on specification and features, please contact us.

        The Rocket Appartamento TCA Warranty:

        The Rocket Appartamento TCA HX comes with a 2 year back to base warranty (domestic use only) with Machina. See our Terms and Conditions page for all the information.

      • Technical Info

        Brew Group: Commercial 58mm bronze E61 brew group (weighing 4.05kg)

        Portafilter: Industry standard, commercial grade 58mm portafilter

        Steam wand: Cool to touch (anti-burn) stainless steel wand

        Hot water tap: Separate hot water tap

        Gauge: Boiler pressure gauge

        Boilers:1.8l insulated pure (Cu 99.9%) copper boiler (with brass end plates)

        Pump: High-grade vibration pump

        Reservoir: 2.5l removable internal water reservoir

        Construction: Heavy gauge mirror stainless steel

        Finish: Chrome plated

        Cup Tray: Large cup tray with minimal surround

        Drip tray: Large stainless steel drip tray

        Power: Standard UK 13amp plug (1350w / 220v)

        Weight: 22KG

        Dimensions WDH: 270mm Width x 3448mm Depth x 358mm Height

      • Delivery & Returns

        SHIPPING OF MACHINES

        Shipping method:

        Machines are shipped with either DHL or Palletline, depending on the machine you choose.  The choice is based on weight and dimensions, as some ship better with one than the other.

          Third party services:

          We use third parties for shipping, so delivery times are estimates and can sometimes take longer. We cannot contractually commit to any secure delivery times, as delays occur out with our control.

          We offer worldwide shipping across the following zones & services:

          - UK: Royal Mail 48 (0-2KG), Parcelforce 48 (2-30KG), DHL Next Day (2-70KG - Premium / Variable Rate) and Pallet Line (>125KG).

          - International: DHL (0-70KG - Variable Rate) and Pallet Line / Dachser (>125KG).

          SHIPPING DAYS & CUT OFF TIMES

          Our warehouse ships items 5 days per week on Monday - Friday.  This excludes weekends and all bank and festive holidays (local and national).

          If you place your order before 1pm Mon-Thurs, your machine will usually be shipped within 3 working days. If you place your orders on a Friday after 1pm, this will be classed as a Monday order.

          INSURANCE

          All items shipped with Parcelforce, DHL or Palletways are fully insured without limit.  Royal Mail parcels do not include insurance, so we only ship low value items on this service.  If you have your order shipped with Royal Mail, we take responsibility for you recieving your item.  e.g. If you coffee subscription gets lost, we will replace it or refund you accordingly.

          DAMAGES

          If you receive your order damaged, we require you to contact us immediately with the information and photo's of the damage, whether it be just the external packaging or both the packaging and items. We request that you do this within 24 hrs of receiving the your shipment. If it falls over the weekend, then just the next business day.

          You should do this by emailing info@machina-coffee.co.uk with the subject heading of the email as ORDER ID / SURNAME / DAMAGE. Please include your contact details, a description of the damage and images of the parcel - inside and outside (as required).

          Questions?

          If you are unsure about anything, please contact us to check before placing an order - we will be happy to discuss any queries and provide you with the best quote we can offer. If you require faster shipping, we can provide alternative services, but can only do so over the phone or via email, not on the website.

          Further details of our shipping services are detailed below, providing clear information on how UK and International sales and terms differ.

          UK CUSTOMERS

          UK Warranties:

          All machines come with a 2 year parts and labour official wararnty.  This covers La Marzocco, Profitec and Rocket.  We hold parts and have skilled in-house engineers to support you.

          UK Returns:

          As per UK Consumer Law, you are legally entitled to return unwanted or faulty / defective items within 28 days.

          Process: For all machines, you must contact us to request a return within the agreed timescale.  Do not ship back to us without receiving approval first.  Please folow the returns process as per our instructions, to ensure that the return is managed correctly and the goods reach us in perfect condition, avoiding any additional costs.

          Condition: Returned items must be unused and be returned in original packaging with any enclosed documentation and in perfect resalable condition. Once the goods have been received back and checked, as per our terms and conditions, we will issue a full refund or exchange on receipt within 14 days.  If the goods or packaging are used or damaged, we reserve the right to charge you for these issues.

          Shipping: Please do not organise the shipping yourself, as it's crucial for us to manage this, so that we can reduce any potential for damage during the process.  We will book the courier, arrange everything and communicate this all to you in good time.

          Please note: You are wholly responsible for the goods until they reach us. Any damage or breakages are chargeable, therefore all goods must be packaged in the exact same format as they were shipped to you.  Once received, we will contact you confirming the good have been received in a good and resalable condition, and your refund will be processed within 14 working days.

          INTERNATIONAL CUSTOMERS

          We can ship our espresso machines to other European countries, and do so with Palletline, to provide the most secure and safe route for shipping.  Please note that this will usually take a little longer than UK orders, due to various factors including customs etc.

          International warranties:

          Please note, we do not offer a full warranty for espresso machines to International customers.  This is due to the high costs involved in shipping, and the much higher liklihood of damage being experienced during extra shipping.  Instead we offer you a 2% discount on all machines, and the parts part of your warranty.  This means if you experience issues, we will identify the problem, ship you the parts and guide you how to replace them.

          International returns:

          Please note, we do not offer an option to return espresso machines to International customers.  This is due to the high costs involved in shipping, and the much higher liklihood of damage being experienced during extra shipping.

          BREXIT INFORMATION FOR EUROPEAN BUYERS:

          If you are a customer based in the European Union, you can now buy from our website without paying any VAT (UK Tax). However, you are liable to pay your respective domestic taxes on products depending on your countries rates. Further, you will be required to pay a fee for using this service (Payable via DHL).  You can view the range of fees HERE.

          Please see our full Terms and Conditions HERE to be clear on our processes and your rights.

          Returns Address

          Machina Espresso LTD
          Unit 9 Peffermill Parc
          25 Kings Haugh
          Edinburgh
          EH16 5UY

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