Delivery Information
SHIPPING OF MACHINES
Shipping method:
Machines are shipped with either DHL or Palletline, depending on the machine you choose. The choice is based on weight and dimensions, as some ship better with one than the other.
Third party services:
We use third parties for shipping, so delivery times are estimates and can sometimes take longer. We cannot contractually commit to any secure delivery times, as delays occur out with our control.
We offer worldwide shipping across the following zones & services:
- UK: Royal Mail 48 (0-2KG), Parcelforce 48 (2-30KG), DHL Next Day (2-70KG - Premium / Variable Rate) and Pallet Line (>125KG).
- International: DHL (0-70KG - Variable Rate) and Pallet Line / Dachser (>125KG).
SHIPPING DAYS & CUT OFF TIMES
Our warehouse ships items 5 days per week on Monday - Friday. This excludes weekends and all bank and festive holidays (local and national).
If you place your order before 1pm Mon-Thurs, your machine will usually be shipped within 3 working days. If you place your orders on a Friday after 1pm, this will be classed as a Monday order.
INSURANCE
All items shipped with Parcelforce, DHL or Palletways are fully insured without limit. Royal Mail parcels do not include insurance, so we only ship low value items on this service. If you have your order shipped with Royal Mail, we take responsibility for you recieving your item. e.g. If you coffee subscription gets lost, we will replace it or refund you accordingly.
DAMAGES
If you receive your order damaged, we require you to contact us immediately with the information and photo's of the damage, whether it be just the external packaging or both the packaging and items. We request that you do this within 24 hrs of receiving the your shipment. If it falls over the weekend, then just the next business day.
You should do this by emailing info@machina-coffee.co.uk with the subject heading of the email as ORDER ID / SURNAME / DAMAGE. Please include your contact details, a description of the damage and images of the parcel - inside and outside (as required).
Questions?
If you are unsure about anything, please contact us to check before placing an order - we will be happy to discuss any queries and provide you with the best quote we can offer. If you require faster shipping, we can provide alternative services, but can only do so over the phone or via email, not on the website.
Further details of our shipping services are detailed below, providing clear information on how UK and International sales and terms differ.
UK CUSTOMERS
UK Warranties:
All machines come with a 2 year parts and labour official wararnty. This covers La Marzocco, Profitec and Rocket. We hold parts and have skilled in-house engineers to support you.
UK Returns:
As per UK Consumer Law, you are legally entitled to return unwanted or faulty / defective items within 28 days.
Process: For all machines, you must contact us to request a return within the agreed timescale. Do not ship back to us without receiving approval first. Please folow the returns process as per our instructions, to ensure that the return is managed correctly and the goods reach us in perfect condition, avoiding any additional costs.
Condition: Returned items must be unused and be returned in original packaging with any enclosed documentation and in perfect resalable condition. Once the goods have been received back and checked, as per our terms and conditions, we will issue a full refund or exchange on receipt within 14 days. If the goods or packaging are used or damaged, we reserve the right to charge you for these issues.
Shipping: Please do not organise the shipping yourself, as it's crucial for us to manage this, so that we can reduce any potential for damage during the process. We will book the courier, arrange everything and communicate this all to you in good time.
Please note: You are wholly responsible for the goods until they reach us. Any damage or breakages are chargeable, therefore all goods must be packaged in the exact same format as they were shipped to you. Once received, we will contact you confirming the good have been received in a good and resalable condition, and your refund will be processed within 14 working days.
INTERNATIONAL CUSTOMERS
We can ship our espresso machines to other European countries, and do so with Palletline, to provide the most secure and safe route for shipping. Please note that this will usually take a little longer than UK orders, due to various factors including customs etc.
International warranties:
Please note, we do not offer a full warranty for espresso machines to International customers. This is due to the high costs involved in shipping, and the much higher liklihood of damage being experienced during extra shipping. Instead we offer you a 2% discount on all machines, and the parts part of your warranty. This means if you experience issues, we will identify the problem, ship you the parts and guide you how to replace them.
International returns:
Please note, we do not offer an option to return espresso machines to International customers. This is due to the high costs involved in shipping, and the much higher liklihood of damage being experienced during extra shipping.
BREXIT INFORMATION FOR EUROPEAN BUYERS:
If you are a customer based in the European Union, you can now buy from our website without paying any VAT (UK Tax). However, you are liable to pay your respective domestic taxes on products depending on your countries rates. Further, you will be required to pay a fee for using this service (Payable via DHL). You can view the range of fees HERE.
Please see our full Terms and Conditions HERE to be clear on our processes and your rights.
Returns Address
Machina Espresso LTD
Unit 9 Peffermill Parc
25 Kings Haugh
Edinburgh
EH16 5UY
fb: 1 - files/LM_StradaX_Lifestyle.png f
The latest espresso machine innovation from Marzocco...
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Introduction
What is the Strada X?
The Strada X represents the best of La Marzocco’s pioneering espresso engineering in its easiest-to-use machine ever. With predictive mass-based profiling tied to drip tray scales, straight-in portafilters, and independent group pumps, the Strada X combines industry-leading espresso technology with an all-new software system and Smart Saturation to ensure every shot pulled is exactly how the barista imagined it.
For more detailed information, click on the following 2 TABS.
How does it differ from previous versions?
Just like previous Strada models, it is designed to offer a very specious / open work area, with long steam wands and big drip tray to cater for in-house and larger takeaway drinks. Besides the physical design, La Marzocco have essentially take all the best features from their catalogue of machines and integrated them into this model, so you get dual boiler technology, dual PID, recordable extraction programs, adjustable water temp on the tap and of course, front loading portafilters (from the Kb90).
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Who is this machine right for?
UNIQUE AESTHETIC / PRECISION / EXPERIMENTATION
The La Marzocco Strada X is a machine designed for speciality coffee locations or roasteries, looking for a machine that not only looks incredible, but can offer a range of features that leaves nothing left addressed. From it's wide open work area optimising workflow, to it's ability to work across manual / automatic and profile recording modes, it's the ultimate machine for those who want total control.
The Strada X captures why La Marzocco machines are considered the best in the world, and in this case, combining the most cutting edge technology with a unique futuristic design.
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New features
As well as combining all of the above features from their range, they have also added 4 new features that are serious game changers for those within speciality coffee.
Smart saturation:
The Strada X offers unparalleled consistency due to its Smart Saturation feature. Instead of pre-infusing coffee manually or with a timer, the Strada X automatically saturates the espresso puck at a low pressure set by a pump that feeds consistent pressure into the machine.
The barista will no longer need to guess when their coffee has reached its saturation point; instead, the Strada X uses data from internal flow meters to sense the exact moment it should increase the pressure. Because the coffee is thoroughly wetted to the exact same amount every time, espresso profiles have a repeatable flow rate that achieves the same beverage weight at the same time until the grind size is changed.
No matter how unique or inventive the espresso profile is, Smart Saturation ensures that every shot pulled is exactly what the barista intended.Pressure profiling:
In 2009, the Strada EP pioneered variable-pressure espresso profiles, and now the Strada X has perfected them.
Along with an independent boiler, each group head has its own variable-pressure motorised pump. Like the Strada EP, the Strada X can run three profiles simultaneously at different pressures without affecting espresso quality.
The difference comes from the Strada X’s Smart Saturation feature, alongside updated programming software. The Strada X operates with algorithmically generated pressure modelling using data collected from thousands of espresso shots to gently increase or decrease pressure. Even if the barista were to run the paddle from 0 to 12 bars of pressure in the space of two seconds, the Strada X would map out the transition in a way that protects the integrity of the espresso puck.
While the barista still has full control to set custom profiles, the Strada X guarantees that even the most adventurous pressure curves can evenly extract repeatable shots of espresso.Mass based profiling:
The Strada X maps new profiles based on pressure and beverage weight, adding a new layer of consistency to boundary-pushing espresso. With independent variable pressure motors for each group head, the barista can set pressure profiles to bring out coffee flavors unachievable on other espresso machines.
By tying that variable pressure to a target beverage weight, the Strada X ensures that, while the flavors are unique, your results are not. Paired with Smart Saturation, Mass Based Profiling means even the most adventurous espresso is repeatable for every single customer.
Mass Based Profiling also frees the barista up to focus on grinder adjustments to experiment with shot time, limiting the number of variables they would have to juggle while dialing in.
With beverage mass as a constant, shot time now becomes the main variable for the barista to adjust to experiment with coffee quality. -
Full features overview
Paddle-based profile control:
A redesigned paddle ensures that the Strada X automatically tunes your pressure inputs into a profile that won’t damage the puck and result in channeling. By programming real-time pressure ramping into the software, baristas can see exactly how their newly created profile runs as they’re pulling a shot in Manual mode.
Straight-in portafilters:
Straight-in portafilters increase speed while reducing the strain on baristas and being gentler on espresso pucks. Combined with an auto steam flush for streamlined workflow and cleaner group heads, straight-in portafilters are a complete reimagining of the most repeated task in espresso preparation.
Independent boilers:
Group head specific boilers allow for simultaneous custom brew temperatures while a separate steam boiler delivers on-demand steam pressure.
Independent pumps:
An external pump provides stable pressure for Smart Saturation while group head specific pumps can run unique simultaneous pressure profiles.
PID temperature control:
Set independent temperatures for each grouphead and steam boiler accurate to 0.1 degrees Fahrenheit.
PID pressure control:
Create unique pressure curves with the knowledge that profiles are tuned by a PID relay system.
Saturated groups:
Ensure unsurpassed thermal stability, shot after shot.
Manual, profile, and AV modes:
Create pressure curves manually, save them to repeatable profiles, or set a custom pressure and target weight in AV mode to optimise your workflow.
Steam flush:
Automatically cleans your group head between shots to increase barista speed.
Drip tray scales:
Pair the extremely accurate Drip Prediction algorithm with pressure profiles to deliver unprecedented shot consistency.
Pro touch steam wands:
High performing steam wands that are cool to the touch.
Hot water economiser:
Enables you to fine-tune the tap water temperature for rinsing.
Expansive drip tray:
Increases a barista’s work space with extra room to stage cups and cleaning cloths.Why buy from us?
We are an actual approved La Marzocco partner, with advanced knowledge of their machines. When you buy with us, we will provide you with honest and straightforward information on the right machine for you, not just the most expensive. You can buy outright or purchase via lease to buy through our finance partner, allowing you to get the right machine for your business first time around without cutting corners.
You get a full 2 year warranty of parts AND labour, which means that if anything goes wrong in the first two years (within warranty T&Cs), you're covered without any issues. That means regardless of where you are located, we will have an approved engineer on hand to come to you when it suits you and resolve any issues you are having.
See our terms and conditions for further information
You can download the product brochure for this machine HERE.
For more information on price, terms, specification and features, please contact us
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Technical Info
• USB: Connectivity for upgrading the operating system
• Personalised colour (RAL colour coding)
• Groups: 1, 2 or 3 groups
• Dimensions HWD cm: 1-Group -50 x 53 x 69.. 2-Groups - 50 x 83 x 69. 3-Groups 50 x 103 x 69.
• Weight KG: 1-Group - 66kg. 2-Groups - 94kg. 3-Groups - 101kg.
• Voltage: 1-Group - 220v Single / 3 Phase. 2 & 3 Groups - 200v Single / 220v Single | 3-Phase, 380v 3-Phase.
• Wattage Elements: 1-Group - 2037-2220. 2-Groups - 4800-5666. 3-Groups - 6730-7783.
• Coffee Boiler Capacity L: 1-Group - 1.3. 2-Groups - 2.6. 3-Groups - 3.9.
• Steam Boiler Capacity L: 1-Group - 3.5. 2-Groups - 8.2. 3-Groups - 11.8.
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Delivery & Returns
SHIPPING OF MACHINES
Shipping method:
Machines are shipped with either DHL or Palletline, depending on the machine you choose. The choice is based on weight and dimensions, as some ship better with one than the other.
Third party services:
We use third parties for shipping, so delivery times are estimates and can sometimes take longer. We cannot contractually commit to any secure delivery times, as delays occur out with our control.
We offer worldwide shipping across the following zones & services:
- UK: Royal Mail 48 (0-2KG), Parcelforce 48 (2-30KG), DHL Next Day (2-70KG - Premium / Variable Rate) and Pallet Line (>125KG).
- International: DHL (0-70KG - Variable Rate) and Pallet Line / Dachser (>125KG).
SHIPPING DAYS & CUT OFF TIMES
Our warehouse ships items 5 days per week on Monday - Friday. This excludes weekends and all bank and festive holidays (local and national).
If you place your order before 1pm Mon-Thurs, your machine will usually be shipped within 3 working days. If you place your orders on a Friday after 1pm, this will be classed as a Monday order.
INSURANCE
All items shipped with Parcelforce, DHL or Palletways are fully insured without limit. Royal Mail parcels do not include insurance, so we only ship low value items on this service. If you have your order shipped with Royal Mail, we take responsibility for you recieving your item. e.g. If you coffee subscription gets lost, we will replace it or refund you accordingly.
DAMAGES
If you receive your order damaged, we require you to contact us immediately with the information and photo's of the damage, whether it be just the external packaging or both the packaging and items. We request that you do this within 24 hrs of receiving the your shipment. If it falls over the weekend, then just the next business day.
You should do this by emailing info@machina-coffee.co.uk with the subject heading of the email as ORDER ID / SURNAME / DAMAGE. Please include your contact details, a description of the damage and images of the parcel - inside and outside (as required).
Questions?
If you are unsure about anything, please contact us to check before placing an order - we will be happy to discuss any queries and provide you with the best quote we can offer. If you require faster shipping, we can provide alternative services, but can only do so over the phone or via email, not on the website.
Further details of our shipping services are detailed below, providing clear information on how UK and International sales and terms differ.
UK CUSTOMERS
UK Warranties:
All machines come with a 2 year parts and labour official wararnty. This covers La Marzocco, Profitec and Rocket. We hold parts and have skilled in-house engineers to support you.
UK Returns:
As per UK Consumer Law, you are legally entitled to return unwanted or faulty / defective items within 28 days.
Process: For all machines, you must contact us to request a return within the agreed timescale. Do not ship back to us without receiving approval first. Please folow the returns process as per our instructions, to ensure that the return is managed correctly and the goods reach us in perfect condition, avoiding any additional costs.
Condition: Returned items must be unused and be returned in original packaging with any enclosed documentation and in perfect resalable condition. Once the goods have been received back and checked, as per our terms and conditions, we will issue a full refund or exchange on receipt within 14 days. If the goods or packaging are used or damaged, we reserve the right to charge you for these issues.
Shipping: Please do not organise the shipping yourself, as it's crucial for us to manage this, so that we can reduce any potential for damage during the process. We will book the courier, arrange everything and communicate this all to you in good time.
Please note: You are wholly responsible for the goods until they reach us. Any damage or breakages are chargeable, therefore all goods must be packaged in the exact same format as they were shipped to you. Once received, we will contact you confirming the good have been received in a good and resalable condition, and your refund will be processed within 14 working days.
INTERNATIONAL CUSTOMERS
We can ship our espresso machines to other European countries, and do so with Palletline, to provide the most secure and safe route for shipping. Please note that this will usually take a little longer than UK orders, due to various factors including customs etc.
International warranties:
Please note, we do not offer a full warranty for espresso machines to International customers. This is due to the high costs involved in shipping, and the much higher liklihood of damage being experienced during extra shipping. Instead we offer you a 2% discount on all machines, and the parts part of your warranty. This means if you experience issues, we will identify the problem, ship you the parts and guide you how to replace them.
International returns:
Please note, we do not offer an option to return espresso machines to International customers. This is due to the high costs involved in shipping, and the much higher liklihood of damage being experienced during extra shipping.
BREXIT INFORMATION FOR EUROPEAN BUYERS:
If you are a customer based in the European Union, you can now buy from our website without paying any VAT (UK Tax). However, you are liable to pay your respective domestic taxes on products depending on your countries rates. Further, you will be required to pay a fee for using this service (Payable via DHL). You can view the range of fees HERE.
Please see our full Terms and Conditions HERE to be clear on our processes and your rights.
Returns Address
Machina Espresso LTD
Unit 9 Peffermill Parc
25 Kings Haugh
Edinburgh
EH16 5UY- Reviews
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