Profitec MOVE Dual Boiler Automatic Coffee Machine

What is the Profitec MOVE?

The Profitec MOVE is the next generation of domestic dual boilers to be released into the International coffee market.

First and foremost, it's a fully automatic (AV) control machine, meaning that you can program espresso shots by time, just like you can on a pro commercial machine.  So no more manual / guessing required if you would prefer to get precise and repeatable.

Past this key feature, you have a very compact, feature rich dual boiler espresso machine that's very capable for domestic use.

Built on a solid steel chassis, it has a black coated steel frame and a matt steel front facing panel. On the front panel, it offers a dual purpose gauge showing both boiler and group pressures, plus a power buitton, neatly set into the back panel.

There is a cool to touch steam wand, and a separate hot water outlet for dispensing hot water for black coffee options, both of which have a joystick style activation (with wooden knob covers made from American Walnut), which you can use in both flash and permenant on modes.

The portafilter is the new generation design, set at a slightly dropped angle, and fitted with the same wooden finish as the steam / water knobs.  The portafilter is bottomless (naked), and comes with the new silicon attatchements for single and double spouts.

The tech is centered around an OLED which controls and shows the settings for the PID, ECO modes, shot timer, cleaning mode and other adjustable parameters including pre-infusion.

It has a ring group, with a small brass boiler above it, so your heat up time for espresso is very fast (circa 9 mins).  While heating up, the nano front facing OLED shows the boiler temperature, until it's hit it's desired temp.  Once you are preparing espresso, the OLED moves from PID (Boiler temp setting) to shot timer mode, showing your time counting up as you pull your shot.

Who is it suited to?

The Profitec MOVE is a perfect machine for the home or office, ideally suited to those who don't want to have to start and finish shots manually.  Instead, you can access simple repeatable settings to get the same results every time, providing you with much more consistent results and less waste.  It has a high level of control and options if you choose to access them in full, but once set up, you can then stick with your desired settings and let the machine do the rest.

What is the build quality like?

Just like the rest of the Profitec range, the MOVE is built exceptionally well. It weighs under 20KG, so it's reassuringly heavy. The unit is housed around a solid stainless steel chassis, so it's very stable.  The finish on the MOVE is clean and precise, with a high level of precision, and excellent attention to detail across the body and controls.

What Profitec say:

Introducing the MOVE, an exclusive dual-boiler espresso machine equipped with an optimised ring brewing group. Thanks to its Fast Heat-Up Mode, it’s ready for use in no time at all. You can also program the switch-on and switch-off times to suit your preference.

The discreet OLED display keeps you informed, showing all menu settings, machine status, and precise brewing times for your coffee and espresso. Customise the extraction buttons just the way you like, with or without pre infusion, and you're good to go. The "Barista Light" adds a special touch to the extraction process, and you can choose to have it on all the time or only during extraction. Thanks to the low-noise vibration pump, you will have a quiet brewing experience.

The MOVE comes with a bottomless filter holder featuring a silicone attachment and three different cup filters, making it versatile and space-saving. Its compact design is paired with hassle-free maintenance, thanks to the automatic brewing group cleaning function.

Looking for something more exclusive? The MOVE comes with handcrafted American walnut handles, adding a touch of elegance.

The stainless-steel steam and hot water boiler can be switched on and off at any time, offering you full control.

Included in the delivery:

1 portafilter, bottomless
1 silicone attachment with one spout
1 silicone attachment with two spouts
1 filter 1 cup
1 filter 2 cups
1 filter 3 cups (21 g)
1 blind filter
1 tamper
1 cleaning brush
1 instruction manual

Approved reseller:

We are an official Profitec distributor and have been for quite some time. This means you get solid guidance on the right model for you from staff who are very experienced and knowledgable about these machines.  After you purchase you have the reassurance of proper support and service.

In-house technical support:

We have in-house technical staff who know the Profitec machines well, giving you peace of mind if you ever need help.  Further, they hold parts for machines, so we can resolve things fast in nearly all cases.

Secure shipping:

Shipping is done via pallet - secure, safe and reliable. We don't scrimp on packaging or the service we use, as these machines are premium and need the right handling.

If you are based in or near Edinburgh, you are welcome to visit us in person, view machines and get additonal face to face advice before making your purchase.  We will even give you some free coffee as an extra gesture.

Shipping method:

Machines are shipped with either DHL or Palletline, depending on the machine you choose.  The choice is based on weight and dimensions, as some ship better with one than the other.

Third party services:

We use third parties for shipping, so delivery times are estimates and can sometimes take longer. We cannot contractually commit to any secure delivery times, as delays occur out with our control.

We offer worldwide shipping across the following zones & services:

- UK: Royal Mail 48 (0-2KG), Parcelforce 48 (2-30KG), DHL Next Day (2-70KG - Premium / Variable Rate) and Pallet Line (>125KG).

- International: DHL (0-70KG - Variable Rate) and Pallet Line / Dachser (>125KG).

SHIPPING DAYS & CUT OFF TIMES

Our warehouse ships items 5 days per week on Monday - Friday.  This excludes weekends and all bank and festive holidays (local and national).

If you place your order before 1pm Mon-Thurs, your machine will usually be shipped within 3 working days. If you place your orders on a Friday after 1pm, this will be classed as a Monday order.

INSURANCE

All items shipped with Parcelforce, DHL or Palletways are fully insured without limit.  Royal Mail parcels do not include insurance, so we only ship low value items on this service.  If you have your order shipped with Royal Mail, we take responsibility for you recieving your item.  e.g. If you coffee subscription gets lost, we will replace it or refund you accordingly.

DAMAGES

If you receive your order damaged, we require you to contact us immediately with the information and photo's of the damage, whether it be just the external packaging or both the packaging and items. We request that you do this within 24 hrs of receiving the your shipment. If it falls over the weekend, then just the next business day.

You should do this by emailing info@machina-coffee.co.uk with the subject heading of the email as ORDER ID / SURNAME / DAMAGE. Please include your contact details, a description of the damage and images of the parcel - inside and outside (as required).

Questions?

If you are unsure about anything, please contact us to check before placing an order - we will be happy to discuss any queries and provide you with the best quote we can offer. If you require faster shipping, we can provide alternative services, but can only do so over the phone or via email, not on the website.

Further details of our shipping services are detailed below, providing clear information on how UK and International sales and terms differ.

UK CUSTOMERS

UK Warranties:

All machines come with a 2 year parts and labour official wararnty.  This covers La Marzocco, Profitec and Rocket.  We hold parts and have skilled in-house engineers to support you.

UK Returns:

As per UK Consumer Law, you are legally entitled to return unwanted or faulty / defective items within 28 days.

Process: For all machines, you must contact us to request a return within the agreed timescale.  Do not ship back to us without receiving approval first.  Please folow the returns process as per our instructions, to ensure that the return is managed correctly and the goods reach us in perfect condition, avoiding any additional costs.

Condition: Returned items must be unused and be returned in original packaging with any enclosed documentation and in perfect resalable condition. Once the goods have been received back and checked, as per our terms and conditions, we will issue a full refund or exchange on receipt within 14 days.  If the goods or packaging are used or damaged, we reserve the right to charge you for these issues.

Shipping: Please do not organise the shipping yourself, as it's crucial for us to manage this, so that we can reduce any potential for damage during the process.  We will book the courier, arrange everything and communicate this all to you in good time.

Please note: You are wholly responsible for the goods until they reach us. Any damage or breakages are chargeable, therefore all goods must be packaged in the exact same format as they were shipped to you.  Once received, we will contact you confirming the good have been received in a good and resalable condition, and your refund will be processed within 14 working days.

INTERNATIONAL CUSTOMERS

We can ship our espresso machines to other European countries, and do so with Palletline, to provide the most secure and safe route for shipping.  Please note that this will usually take a little longer than UK orders, due to various factors including customs etc.

International warranties:

Please note, we do not offer a full warranty for espresso machines to International customers.  This is due to the high costs involved in shipping, and the much higher liklihood of damage being experienced during extra shipping.  Instead we offer you a 2% discount on all machines, and the parts part of your warranty.  This means if you experience issues, we will identify the problem, ship you the parts and guide you how to replace them.

International returns:

Please note, we do not offer an option to return espresso machines to International customers.  This is due to the high costs involved in shipping, and the much higher liklihood of damage being experienced during extra shipping.

BREXIT INFORMATION FOR EUROPEAN BUYERS:

If you are a customer based in the European Union, you can now buy from our website without paying any VAT (UK Tax). However, you are liable to pay your respective domestic taxes on products depending on your countries rates. Further, you will be required to pay a fee for using this service (Payable via DHL).  You can view the range of fees HERE.

Please see our full Terms and Conditions HERE to be clear on our processes and your rights.

Returns Address

Machina Espresso LTD
Unit 9 Peffermill Parc
25 Kings Haugh
Edinburgh
EH16 5UY