COFFEE
Delivery Information
SHIPPING OF MACHINES
Shipping method:
Machines are shipped with either DHL or Palletline, depending on the machine you choose. The choice is based on weight and dimensions, as some ship better with one than the other.
Third party services:
We use third parties for shipping, so delivery times are estimates and can sometimes take longer. We cannot contractually commit to any secure delivery times, as delays occur out with our control.
We offer worldwide shipping across the following zones & services:
- UK: Royal Mail 48 (0-2KG), Parcelforce 48 (2-30KG), DHL Next Day (2-70KG - Premium / Variable Rate) and Pallet Line (>125KG).
- International: DHL (0-70KG - Variable Rate) and Pallet Line / Dachser (>125KG).
SHIPPING DAYS & CUT OFF TIMES
Our warehouse ships items 5 days per week on Monday - Friday. This excludes weekends and all bank and festive holidays (local and national).
If you place your order before 1pm Mon-Thurs, your machine will usually be shipped within 3 working days. If you place your orders on a Friday after 1pm, this will be classed as a Monday order.
INSURANCE
All items shipped with Parcelforce, DHL or Palletways are fully insured without limit. Royal Mail parcels do not include insurance, so we only ship low value items on this service. If you have your order shipped with Royal Mail, we take responsibility for you recieving your item. e.g. If you coffee subscription gets lost, we will replace it or refund you accordingly.
DAMAGES
If you receive your order damaged, we require you to contact us immediately with the information and photo's of the damage, whether it be just the external packaging or both the packaging and items. We request that you do this within 24 hrs of receiving the your shipment. If it falls over the weekend, then just the next business day.
You should do this by emailing info@machina-coffee.co.uk with the subject heading of the email as ORDER ID / SURNAME / DAMAGE. Please include your contact details, a description of the damage and images of the parcel - inside and outside (as required).
Questions?
If you are unsure about anything, please contact us to check before placing an order - we will be happy to discuss any queries and provide you with the best quote we can offer. If you require faster shipping, we can provide alternative services, but can only do so over the phone or via email, not on the website.
Further details of our shipping services are detailed below, providing clear information on how UK and International sales and terms differ.
UK CUSTOMERS
UK Warranties:
All machines come with a 2 year parts and labour official wararnty. This covers La Marzocco, Profitec and Rocket. We hold parts and have skilled in-house engineers to support you.
UK Returns:
As per UK Consumer Law, you are legally entitled to return unwanted or faulty / defective items within 28 days.
Process: For all machines, you must contact us to request a return within the agreed timescale. Do not ship back to us without receiving approval first. Please folow the returns process as per our instructions, to ensure that the return is managed correctly and the goods reach us in perfect condition, avoiding any additional costs.
Condition: Returned items must be unused and be returned in original packaging with any enclosed documentation and in perfect resalable condition. Once the goods have been received back and checked, as per our terms and conditions, we will issue a full refund or exchange on receipt within 14 days. If the goods or packaging are used or damaged, we reserve the right to charge you for these issues.
Shipping: Please do not organise the shipping yourself, as it's crucial for us to manage this, so that we can reduce any potential for damage during the process. We will book the courier, arrange everything and communicate this all to you in good time.
Please note: You are wholly responsible for the goods until they reach us. Any damage or breakages are chargeable, therefore all goods must be packaged in the exact same format as they were shipped to you. Once received, we will contact you confirming the good have been received in a good and resalable condition, and your refund will be processed within 14 working days.
INTERNATIONAL CUSTOMERS
We can ship our espresso machines to other European countries, and do so with Palletline, to provide the most secure and safe route for shipping. Please note that this will usually take a little longer than UK orders, due to various factors including customs etc.
International warranties:
Please note, we do not offer a full warranty for espresso machines to International customers. This is due to the high costs involved in shipping, and the much higher liklihood of damage being experienced during extra shipping. Instead we offer you a 2% discount on all machines, and the parts part of your warranty. This means if you experience issues, we will identify the problem, ship you the parts and guide you how to replace them.
International returns:
Please note, we do not offer an option to return espresso machines to International customers. This is due to the high costs involved in shipping, and the much higher liklihood of damage being experienced during extra shipping.
BREXIT INFORMATION FOR EUROPEAN BUYERS:
If you are a customer based in the European Union, you can now buy from our website without paying any VAT (UK Tax). However, you are liable to pay your respective domestic taxes on products depending on your countries rates. Further, you will be required to pay a fee for using this service (Payable via DHL). You can view the range of fees HERE.
Please see our full Terms and Conditions HERE to be clear on our processes and your rights.
Returns Address
Machina Espresso LTD
Unit 9 Peffermill Parc
25 Kings Haugh
Edinburgh
EH16 5UY
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The Mahlkonig EK Omnia - the EK series with a digital upgrade
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Description
What's the key info on this grinder?
The EK Omnia is the latest release form the masters of coffee grinders Mahlkonig. It's the next generation of precision coffee grinding in the EK range, the grinder that redefined coffee grinding within the speciality coffee industry.
It offers 3 grind modes across manual, timed and digital, as follows:
- Classic Mode: Keep the same routine and stay with the classic.
- Time Mode: Time-based grinding ideal for espresso.
- Library Mode: Save up to 10 recipes, grind size is automatically adjusted, and volumetric dosing hopper unit doses the right amount of beans.
The volume mode essentially means you can control the grind adjustment to a very precise level, by digitally controlling the burr distance via the touch screen interface.
Other than this, in comes with 2 new groundbreaking accessories.
Firstly, a Pre-Dosing Unit (PDU) = Volumetric dosing hopper, which has the ability to dose precise amounts of coffee based on the library mode in play.
Secondly, it has an adjustable Portafilter Holder (that can be switched with removable front cover) - Magnetic to allow portafilter holding, is attached to front for even more convenience. So it can actually behave like an on demand grinder to work with portafilters as well as the likes of the E65 or E80 GBW.
Meet the EK Omnia:
The EK Omnia grinder is equipped with a suite of advancements that make it an indispensable tool for high-demand, high-expectation settings. The new technological innovation of Library Mode allows users to save their favourite grinding recipes, including notes for the bean name and target coffee grams.
In combination with the Pre-Dosing Unit (PDU), a volumetric hopper*, EK Omnia automatically adjusts to the exact burr distance in microns and grind time, according to the recipe. The front-facing LED screen is a powerful and easy-to-use interface to set ultra-precise micro-adjustments of the grind size.
Saved grinding recipes seamlessly integrate volumetric dosing with micron-level grind size settings. The grind size, meticulously measured in real-time by micron distance, eliminates any guesswork or reliance on arbitrary dials. When a recipe is selected, the grinder instantly fine-tunes both the burr distance and pre-dosing unit to precisely match the chosen parameters.Dial in once, repeat easily:
- Save bean name and target coffee grams as recipes in the Library, then have EK Omnia automatically adjusting grind size and dose.
- Select a recipe and the EK Omnia will auto-adjust to your settings
- Repeatable consistency across hours and shifts
- Grind-by-Time and manual grinding offer total control at your fingertips
Made for high-volume efficiency:
With a volumetric pre-dosing hopper unit, magnetic adjustable portafilter holder, and efficient BLDC motor, the EK Omnia prioritises grinding and workflow efficiency.
Precision superpowers:
- The EK Omnia ushers in a new era of coffee grinder technology, offering reliable and unparalleled grinding precision dose after dose.
- Grind size measured by real-time micron distance between burrs, not arbitrary dials.
- Stepless grind size adjustments made by dial turn, touch screen, or saved recipe.
- Industry-leading 98mm steel burrs give baristas uniformity with every dose.
An aesthetic for the ages:
We celebrate the craft with a sleek design inspired by the iconic EK43, an intuitive touch interface on the main dial, and interchangeable hopper options.
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Warranty info:
Mahlkonig grinders come with a standard 1 year back to base warranty including parts and labour. *See our terms and conditions for further information
For more information on specification and features, please contact us.
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Technical Info
- Voltage // frequencies // phases:
- 200-240 V // 50 Hz // 1~
- 100-120 V // 60 Hz // 1~
- Idle speed: 1500 rpm (50 Hz)
- Burr diameter: 98 mm
- Burr material: Cast steel
- Burr grind life (median setting): ca. 6.000 kg
- Average grinding capacity*: 11.5-13.5 g/s
- Average grinding capacity Turkish fine*: 6.5-12.5 g/s
- Bean hopper capacity: approx. 250 g
- Max nominal power: 750 W
- Dimensions (w x h x d): 21.4 x 66.3 x 39 cm
- Dimensions of packing (w x h x d): 25.9 x 62.6 x 59 cm
- Net weight: 24 kg
- Gross weight: 28 kg
- Certifications: CE, CB, ETL Safety, ETL Sanitation
Standards:
- IEC/EN 60335-1
- IEC/EN 60335-2-64
- ANSI/UL 763
- CSA-C22.2 No. 195
- Standard colours (other colours on request):
- Fine textured finish, matte black
- Fine textured finish, matte white
Optional Accessories:
- Adjustable Portafilter Holder (can be switched with removable front cover)
- Pre-Dosing Unit (PDU) = Volumetric dosing hopper 250g
- 98 mm cast steel burrs for Turkish fine
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Delivery & Returns
SHIPPING OF MACHINES
Shipping method:
Machines are shipped with either DHL or Palletline, depending on the machine you choose. The choice is based on weight and dimensions, as some ship better with one than the other.
Third party services:
We use third parties for shipping, so delivery times are estimates and can sometimes take longer. We cannot contractually commit to any secure delivery times, as delays occur out with our control.
We offer worldwide shipping across the following zones & services:
- UK: Royal Mail 48 (0-2KG), Parcelforce 48 (2-30KG), DHL Next Day (2-70KG - Premium / Variable Rate) and Pallet Line (>125KG).
- International: DHL (0-70KG - Variable Rate) and Pallet Line / Dachser (>125KG).
SHIPPING DAYS & CUT OFF TIMES
Our warehouse ships items 5 days per week on Monday - Friday. This excludes weekends and all bank and festive holidays (local and national).
If you place your order before 1pm Mon-Thurs, your machine will usually be shipped within 3 working days. If you place your orders on a Friday after 1pm, this will be classed as a Monday order.
INSURANCE
All items shipped with Parcelforce, DHL or Palletways are fully insured without limit. Royal Mail parcels do not include insurance, so we only ship low value items on this service. If you have your order shipped with Royal Mail, we take responsibility for you recieving your item. e.g. If you coffee subscription gets lost, we will replace it or refund you accordingly.
DAMAGES
If you receive your order damaged, we require you to contact us immediately with the information and photo's of the damage, whether it be just the external packaging or both the packaging and items. We request that you do this within 24 hrs of receiving the your shipment. If it falls over the weekend, then just the next business day.
You should do this by emailing info@machina-coffee.co.uk with the subject heading of the email as ORDER ID / SURNAME / DAMAGE. Please include your contact details, a description of the damage and images of the parcel - inside and outside (as required).
Questions?
If you are unsure about anything, please contact us to check before placing an order - we will be happy to discuss any queries and provide you with the best quote we can offer. If you require faster shipping, we can provide alternative services, but can only do so over the phone or via email, not on the website.
Further details of our shipping services are detailed below, providing clear information on how UK and International sales and terms differ.
UK CUSTOMERS
UK Warranties:
All machines come with a 2 year parts and labour official wararnty. This covers La Marzocco, Profitec and Rocket. We hold parts and have skilled in-house engineers to support you.
UK Returns:
As per UK Consumer Law, you are legally entitled to return unwanted or faulty / defective items within 28 days.
Process: For all machines, you must contact us to request a return within the agreed timescale. Do not ship back to us without receiving approval first. Please folow the returns process as per our instructions, to ensure that the return is managed correctly and the goods reach us in perfect condition, avoiding any additional costs.
Condition: Returned items must be unused and be returned in original packaging with any enclosed documentation and in perfect resalable condition. Once the goods have been received back and checked, as per our terms and conditions, we will issue a full refund or exchange on receipt within 14 days. If the goods or packaging are used or damaged, we reserve the right to charge you for these issues.
Shipping: Please do not organise the shipping yourself, as it's crucial for us to manage this, so that we can reduce any potential for damage during the process. We will book the courier, arrange everything and communicate this all to you in good time.
Please note: You are wholly responsible for the goods until they reach us. Any damage or breakages are chargeable, therefore all goods must be packaged in the exact same format as they were shipped to you. Once received, we will contact you confirming the good have been received in a good and resalable condition, and your refund will be processed within 14 working days.
INTERNATIONAL CUSTOMERS
We can ship our espresso machines to other European countries, and do so with Palletline, to provide the most secure and safe route for shipping. Please note that this will usually take a little longer than UK orders, due to various factors including customs etc.
International warranties:
Please note, we do not offer a full warranty for espresso machines to International customers. This is due to the high costs involved in shipping, and the much higher liklihood of damage being experienced during extra shipping. Instead we offer you a 2% discount on all machines, and the parts part of your warranty. This means if you experience issues, we will identify the problem, ship you the parts and guide you how to replace them.
International returns:
Please note, we do not offer an option to return espresso machines to International customers. This is due to the high costs involved in shipping, and the much higher liklihood of damage being experienced during extra shipping.
BREXIT INFORMATION FOR EUROPEAN BUYERS:
If you are a customer based in the European Union, you can now buy from our website without paying any VAT (UK Tax). However, you are liable to pay your respective domestic taxes on products depending on your countries rates. Further, you will be required to pay a fee for using this service (Payable via DHL). You can view the range of fees HERE.
Please see our full Terms and Conditions HERE to be clear on our processes and your rights.
Returns Address
Machina Espresso LTD
Unit 9 Peffermill Parc
25 Kings Haugh
Edinburgh
EH16 5UY- Reviews
- Reviews
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Mahlkonig - leading the way in commercial coffee grinders
- Choosing a selection results in a full page refresh.